Shannon Alter, CPM

Founder @ Leaders Exceed LLC

About

I work with organizations and leaders who want to communicate with clarity, helping them master exactly what to say and how to say it. Companies hire me to gain a competitive edge by transforming how they communicate, persuade, and impact others, both professionally and personally. How I Help I offer: ✔️ Keynote speaking & workshops (in-person & virtual) ✔️ 1:1 executive coaching ✔️ Customized leadership programs My sessions are highly interactive, relatable, and conversational; designed to help leaders communicate with confidence, build influence, and create lasting impact. Want to Improve Your Communication? You're in the right place if you want to: 🔹 Communicate with clarity 🔹 Be more influential 🔹 Boost your confidence 🔹 Create a lasting impact 🔹 Overcome the jitters 🔹 Increase sales & business growth My Background 📌 National Instructor for: Institute of Real Estate Management (IREM) American Management Association (AMA) Institute for Organization Management (IOM) I bring strong leadership best practices to global management companies and industry professionals and have spoken, taught and facilitated in 10 countries around the world. Author I’ve written three books on presentation skills and leadership communication: 📖 Be Influential: Surefire Ways to Improve Your Presentation Skills 📖 Say It With Success: Foolproof Ways to Enhance Your Presentation Skills 📖 Strategies for Working With Small Tenants I’ve also been featured in numerous white papers and leadership columns focused on effective communication. Let’s Connect! If you’re ready to elevate your team’s communication skills, let’s chat! 📧 Email: Shannon@LeadersExceed.com 📞 Phone: 714.833.6797 And yes, my Golden Retriever Kona (aka Mr. Handsome) helps inspire me behind the scenes! 🐾

Country

United States

City

Los Angeles Metropolitan Area

Industry

Real Estate

Skill

Leadership Development, Leadership Training, Communication, Executive Coaching, Executive Presentation Skills, Organizational Development, Public Speaking, Sales Presentation Skills, Teaching, Commercial Real Estate, Training Facilitation, Instruction, Property Management, Real Estate, Writing, Strategic Planning, Succession Planning, Real Estate Property Management, Leases, Asset Management

Experience

Founder

Leaders Exceed LLC

2019-8 - Present · 7 yrs 2 mos

Orange County, CA

I work with global organizations who want to communicate with clarity so they can gain influence, build trusted relationships and grow their business. I help leaders transform how they communicate, persuade and impact others and I work with them become more comfortable and confident in any conversation or presentation.

AMA National Instructor

American Management Association

2008-6 - Present · 18 yrs 4 mos

Orange County, California, United States

I am honored to provide public and private sector course instruction for AMA.

IREM National Instructor

Institute of Real Estate Management (IREM®)

1992-8 - Present · 34 yrs 2 mos

Orange County, California, United States

I am honored to be a long-term instructor for IREM, both in the U.S. and International

Regional Vice President

Institute of Real Estate Management (IREM®)

2010-11 - 2012-10 · 2 yrs

California & Hawaii

Served in this volunteer position as IREM's Regional Vice President for over 2,300 commercial and multifamily real estate industry members in California and Hawaii. Previously, served as IREM Orange County Chapter President, 2004.

Faculty

Institute for Organization Management

2022-1 - Present · 4 yrs 9 mos

Washington, District of Columbia, United States

Regional Vice President

National Management Firm

2015-8 - 2019-2 · 3 yrs 7 mos

Orange County, California Area

Led operations of West, Southwest and Central U.S. branches/property management companies, providing leadership and direction in community management, serving low-rise and high-rise condominiums, single-family homes, and communities. Held P&L accountability for $22M in topline revenue and $4.5 in EBITDA and ensured branch teams were engaged to successfully provide exceptional service for homeowners and 700 clients.

President

Alter Consulting Group

2007-2 - 2015 · 8 yrs

Established this successful management consulting firm to advise real estate managers, owners ands tenants on how to optimize business operations, providing insights and leveraging deep industry experience to help clients establish best practices, standardize processes, streamline functions, recruit and evaluate the top talent, and set the stage for performance turnaround.

Executive Vice President

Triple Net Properties, LLC

2002 - 2007 · 5 yrs

Santa Ana, California

Grew and led a $4.2M national real estate portfolio with 35M sq. ft. under management in 28 states. Set up SOPs to establish systems for best-in-class property and asset management and created an expert team to lead the onboarding of acquired assets and staff to Triple Net Properties. Oversaw a $57M capital improvement budget, selected and directed 3rd-party management teams, and built a high-caliber team of 200. VALUE DELIVERED ⇒ Steered the property management division through rapid growth, acquiring an additional 27M sq. ft. of office, industrial, and mixed-use space in portfolio and expanded division staff from 8 to 200+. ⇒ Created a national in-house Construction and Engineering department to manage the maintenance, repairs, property assessments, and capital improvements for the company’s portfolio of properties. ⇒ Led the asset management team in the oversight of 12M sq. ft. of government-leased space.