shannon reid

* Serve as assistant to 3 executives providing administrative and managerial duties including: written and electronic correspondence, scheduling, travel arrangements, invoicing, presentations, conference calls, updating client contact lists and databases. Manage all client relations and customer service. * Manage internal and external conferences and workshops including scheduling, mailings, travel, catering, transportation, meeting arrangements and vendor contracts. * Coordinate materials, meeting rooms, AV equipment and catering for internal and external meetings. Arrange meetings with clients directly as needed. * Responsible for monthly expense account management and reporting. * Coordinate vendor meetings and lunch and learn presentations. * Manage client appreciation events and functions. Monitor costs and logistics. Develop contracts with hotels. * Responsible for ordering all supplies and inventory for office. * Project Manager for vendor contract with corporate travel provider. Hold quarterly status meetings for policy and process development.

* Prepare documents for internal and external clients, including presentations, correspondence, internal marketing materials for educational seminars. * Coordinate materials, meeting rooms, AV equipment and catering for internal and external meetings. Arrange meetings with clients directly as needed. * Monitor expense accounts and prepare weekly reports, liaise with Accounting department on behalf of managers. * Make travel arrangements, organize conference calls, distribute mail, photocopy & scan documents, filing. * Update customer relationship management records for all managers as requested. * Create monthly newsletter publication and distribute to all team members. * Prepare & distribute monthly reminders to 100+ staff members in order to maintain customer relationship management updates.