shannon jaeger

administrator assistant

About

A very energetic and responsive learner that is able to work in high pressure situations with grace and humor. A dedicated individual that has the ability to provide quality work in any project put to task. She has the ability to make sure that every detail is handled with thought and care when providing excellent customer service, and is able to multitask and prioritize multiple projects.

Country

united states

City

hayward

Industry

hospitality

Skill

event planning, microsoft office, microsoft excel, team building, powerpoint, marketing, outlook, microsoft word, human resources, data entry, call centers, customer service, sales, social media, cpr certified, customer satisfaction

Experience

reservation agent and crc

hornblower cruises and events

2012-3 - 2012-10 · 8 mos

* Provided Phone Support * Made Reservations * Problem Solving with difficult situations * Customer Service

sale associate

capri jewelers

2009-11 - 2010-2 · 4 mos

* Diamond Certified * Gem Stone Specialist * Provided excellent customer Service * In Charge of Sales and Marketing

receptionist

sunset magazine

2016-1 - 2018-8 · 2 yrs 8 mos

Answered Phones -Answered the door and greeted visitors and employees -Coordinated meetings and scheduled events -kept track of shipping and receiving packages -Booked Travel for the Editor in Chief -Processed expense reports -Provided customer service

administrator assistant

adecco

1993-5 - Present · 33 yrs 5 mos

* Provide general customer service and customer support * Greeting and Hostess Duties * Work on Special Projects with CEO's * Ordered and catered for company events and lunches * Provided office support to managers and sales agents * Project Management