Shannon Geyser

End-to-end talent acquisition for technical and operational roles, sourcing and placing South African professionals with US-based clients across industries including BPO, managed services and Tech. AI-first recruitment workflows: leveraging Hirexe's proprietary AI-powered platform to streamline candidate sourcing, screening, and matching, reducing time-to-hire and improving placement quality. Cross-market talent strategy: identifying and engaging top South African candidates suited for the US market, ensuring alignment on communication standards, time zone compatibility, and cultural fit with overseas employers. Technical & operational role specialisation: managing full recruitment cycles for roles including software developers, operations managers, data analysts, customer success leads, and similar functions. Candidate pipeline management: building and maintaining a high-quality talent pool using video resume screening and structured assessments to surface best-fit candidates efficiently. Product optimisation contribution: collaborating with internal teams to refine recruitment processes, improve platform features, and enhance the overall candidate and client experience through feedback loops and process iteration. Client partnership: partnering with US hiring managers to understand workforce needs, advise on South African talent market trends, and deliver curated shortlists aligned to role requirements and budget. Data-driven hiring: tracking recruitment metrics to continuously improve sourcing strategies, conversion rates, and placement success outcomes.

I am a Senior Talent Advisor at LevelUP, a leading global provider of talent and HR advisory services. We help clients achieve their operational goals through results-driven human capital solutions that combine subject matter expertise, best practices, and innovative technology. We are well known for delivering a positive experience for clients and candidates. Our solutions are designed to meet the unique demands of our clients and our approach to resourcing ensures that you attract, recruit, and retain best-in-class talent. LevelUP is a certified Minority Business Enterprise (MBE). Responsibilities: • Promoted to Senior Talent Advisor in March 2025, supporting key client Zoom with successful niche tech placements, exceeding quarterly targets. • Led the APAC Delivery team for a key client account, overseeing performance management, goal setting, and operational delivery, including one-on-ones, KPIs, time and leave tracking, and performance reviews. • Consistently outperformed global KPIs in candidate review, screening, interviewing, and placement turnaround. • Provided data-driven insights to influence strategic hiring decisions and workforce planning. • Conducted in-depth market analysis to identify emerging recruitment trends, successfully aligning talent sourcing practices with business objectives. • Mentored junior talent advisors, providing guidance on best practices in candidate assessment and stakeholder engagement, fostering a collaborative team environment. • Tech: Bullhorn, LinkedIn Recruiter, HireEZ, Microsoft Office, Copilot, Chat GPT. • Supported APAC hires: India, Malaysia and Singapore within IST/SGT time zones.

I am a Talent Advisor at LevelUP, a leading global provider of talent and HR advisory services. We help clients achieve their operational goals through results-driven human capital solutions that combine subject matter expertise, best practices, and innovative technology. We are well known for delivering a positive experience for clients and candidates. Our solutions are designed to meet the unique demands of our clients and our approach to resourcing ensures that you attract, recruit, and retain best-in-class talent. LevelUP is a certified Minority Business Enterprise (MBE).

Zoom began as a small company with a simple mission: to make video communications frictionless. Since then, Zoom has innovated rapidly and expanded to be a full AI-powered collaboration platform. Responsibilities: • Developed and implemented innovative sourcing strategies to attract top-tier talent, enhancing overall recruitment effectiveness. • Leveraged advanced applicant tracking systems to streamline the recruitment process, improving candidate experience and engagement. • Collaborated with hiring managers to refine job descriptions, ensuring alignment with organisational goals and candidate qualifications. • Conducted comprehensive market analysis to identify talent trends, shaping strategic hiring initiatives that supported business growth. • Established metrics for recruitment success, using data analysis to identify areas for process improvement and efficiency. • Multiple successful Technical niche hires have included DevOps Engineers, Software Engineers, Automation Engineers, Endpoint Engineers etc. • Tech: Workday, HireEZ, LinkedIn Recruiter, Google Suite, Zoom Workplace, BrightHire, Zoom AI Companion. • Supported APAC hires: India, Malaysia and Singapore within IST/SGT time zones.

MSC Cruises is the world's third-largest cruise brand as well as the leader in Europe, South America, the Gulf region and Southern Africa. I was a Recruitment Agent for their South African agency, focusing on specialised/niche positions within the hospitality sector. Responsibilities: • Recruited for specialised positions in Spa, Specialty Dining, Casino, and Medical departments aboard MSC Cruises' international fleet. • Enhanced recruitment timelines and accuracy through targeted sourcing strategies. • Facilitated pre-boarding and onboarding processes for niche hospitality roles. • Tech: Placement Partner, Microsoft Office, LinkedIn Recruiter. • Recruited and onboarded Southern African candidates.

Purple Squirrel is the solution to hiring quality candidates for your organisation’s most critical needs. They specialise in filling senior and executive-level positions across a wide array of industries domestically and internationally. Our areas of focus include Accounting & Finance, IT, Human Resources, Operations, and Sales & Marketing. Responsibilities: • Client Management. • Candidate Sourcing and Screening. • Maintain a pipeline of qualified candidates for current and future job openings. • Job Posting and Advertising. • Negotiation and Offer Management. • Onboarding Assistance. • Market Research and Trends Analysis. • Compliance and Documentation. • Stay current with best practices in recruitment and professional development opportunities to enhance skills and knowledge. • Tech: Google Suite, Workable, LinkedIn Recruiter, Microsoft Office. • Supported AMER clients within EST and PST time zones.

Carnival Cruise Line is the company's biggest brand with 22 ships, operating 1,500 voyages annually, calling on ports worldwide. As Acting HR Services Manager onboard I was in charge of ~1500 crew onboard which included various facets of HR.

As HR Services Coordinator onboard I was assisting the HR Services Manager with ~1500 crew onboard which included various facets of HR.