Shannen Tan

- Contributed to product and operational growth at a16z-backed AI startup ($4.45M raised), supporting key initiatives across data, engineering, and project management - Cut project backlog by 50% and boosted task completion rates from 44% to 61% through task prioritisation and developer engagement within the Agile project management framework (Scrum), improving operational efficiency - Analysed in-game flagging data and uncovered previously unnoticed trends. Identified a spike in negatively flagged messages post-update, later reduced by a subsequent update, which informed strategies to improve user experience - Improved data accuracy by cleaning 5% of erroneous entries from over 20,000 rows and implementing a robust data management framework, strengthening overall data reliability - Worked closely with the AI team to identify inefficiencies in AI workflows; drove collaboration across roles to automate pipelines, boosting team productivity by 80%

- Revived a journalism organisation by focusing on productivity, enjoyment, and community-building events - Spearheaded recruitment campaign management, advertising to double membership - Fostered cross-organisation collaborations and led a 22-member editorial team, encouraging content ideation sessions and peer review practices that raised average post reach 10x

- Consulted with credit risk stakeholders to understand pain points; led the redesign of manual default prediction models using R, reducing processing time by 95% - Enhanced credit risk models using financial analysis (regression, time series), optimising loan portfolios and decision-making, resulting in more accurate predictions for credit approvals

- Led a team to develop a VBA automation tool for incident dashboards; coordinated regular check-ins with the Head of Operational Risk to align outputs with reporting needs, cutting logging time by 90% - Developed compliance checklists, accelerating audit speed by 50% and ensuring financial regulatory adherence

Warwick Business School’s MSc in Business Analytics is ranked 2nd in the UK by QS (2024).

GPA Equivalent: 3.64/4.0 Awards: Magna Cum Laude (equivalent to Upper Second Class Honours, 2:1)