Shankari Nagendran, CPTD®, SHRM-SCP®, ICF ACC

Lead talent and leadership development strategy aligned with business growth plans. Designed and led the CAPTAIN leadership program for Level 6–10 leaders, embedding effective leadership models into a structured, cohort-based journey. Built a regional leadership competency framework, embedding career progression tools, development journeys, and feedback loops. Drove adoption of MOOC self learning through gamification campaigns, reporting dashboards, and targeted communication, improving digital upskilling metrics. Oversaw talent diagnostics, analyzed data to forecast capability risk, and introduced structured learning interventions in compliance, coaching, and technical streams. Collaborated with global HR and COEs to create an integrated roadmap that addresses both organizational and individual growth needs.

Devising an overall development strategy and implementing L&D programs aligned with the organization’s objectives such as Service Excellence, Essential Tele Communication Skills, Effective Selling Skills & NLP®️ for Sales, Handling Guest Complaints, Train the Trainer, Habits-Build or Break It, Corporate Image Management and Business Etiquettes Carried out special projects of the company on Covid19 Safety Taskforce: Roll out COVID-19 Safety Training: Back to the Workplace Ensure all employees & contractors are trained on the Covid19 Safety procedure periodically Forecast, organize and update the content of the newsletter on a monthly basis Conduct Training Needs Analysis (TNA) to identify the training needs for all staff in meeting the competency gaps Construct training materials and blueprint the curriculum, and preserve the database of the same while focusing on the allotted budget Maneuvering the orientation programs for recruits, organizing in-house/external/ad-hoc training sessions, also grooms Interns Steering the entire training department, as well as training applications, HRDF claims, audit Tracks the effectiveness of the training programs, suggesting improvements for process excellence, upgrading the coaching style by incorporating e-learning, classroom training, job-shadowing, and workshops Drafted overall reports to the management, outlining the impact of training conducted.

Took charge of end-to-end HR process including compensation & benefits, recruitment, T&D and employee engagement Systemizing administrative policies and procedures and working on financial reports and special projects tracked the progress Streamlined accounting management team for setting up and monitoring spending along with payroll processing Formulated plans for scheduling and promoting company events

Key person to administer the pilot batch during the initial period of the company established HR/administrative policies accordingly Organized and updated company database, company calendar and scheduled Appointments while handling office administration Drafted reports, presentations with statistical data and assisted in the final report to present with the clients

Coordinated with cross-functional teams on delivery of internal and external matters to fulfil the operation's requirement on all site visits from corporate, regional, global, media, customers, and universities. Supported for the development of annual/quarterly/ad hoc communication plan on Town Hall Management & Event Management. Explored strategies to recommend for HR Division campaigns/programs on a project basis.

Interacted with over 20 area trainers to outline training material for on-the-job training, direct report, qualifying test papers, scheduled sessions for new inducts, ensuring 100% compliance with FDA regulations. Connected with the audit team, involved in periodic plant-wide audits Provided Microsoft training to managers and executives Consolidated monthly reports on external, internal, and ad-hoc training progress.

Preparation of weekly progress report Compiling of Graphics of the project Assisting the Project Manager Assist in all work related to project. Providing IT Support Assisting in administrative work

NGO Administrative duties

Training/Teaching To provide application training for working adults. Applications like Microsoft Office: Word, Excel, PowerPoint, Access, Photoshop, Lotus Products, Netscape, MS Internet Explorer, Frontpage, Windows XP, MS Project, Macromedia Flash, Macromedia Dreamweaver, Autoware. etc Self-preparation for new courses.

Training/Teaching To provide training for secondary school students. Applications like Microsoft Office: Word, Excel, PowerPoint, Access, MS Publisher, Photoshop, Lotus Products, Netscape, MS Internet Explorer, Macromedia Flash, Macromedia Dreamweaver, Autoware. Self-preparation for new courses.

Training/Teaching To provide application training for working adults. Applications like Microsoft Office: Word, Excel, PowerPoint, Access, Photoshop, Lotus Products, Netscape, MS Internet Explorer Self-preparation for new courses.