shanmugaraj samy

chief operations manager

About

Chief Operations Manager at Reliance Retail(B2B)

Country

india

City

coimbatore

Industry

retail

Skill

retail, merchandising, fmcg, distributed team management, sales operations, trade marketing, team management, sales management, brand management, distributors, key account management, inventory management, retail buying, hr policies, training, profit, management, operations management, visual merchandising, sales, performance management, leadership, merchandise planning, store management, business development, sourcing, vendor management, negotiation, customer relationship management, market research

Experience

css

foodworld supermarkets limited

2000-1 - 2006-12 · 7 yrs

* Responsible for achieving Sales targets. * Operating the till area. * Making indent for the stocks. * Following FIFO (first in first out) Process. * Handling bakery and vegetable section. * Training part-time staff. * Handling customer’s problems. * Communicating the promotion to the customers.

store manager- spar

landmark group

2012-1 - 2013-11 · 1 yr 11 mos

 Managing and facilitating the operations & Buying of various departments like FOOD, APPARELS, GM, and CDIT & etc…  Leading a team of more than 200 Customer Relations personnel for n consistent performance.  Trained and mentored front-end Sales and Customer Relations staff to generate very high quality service to the customers.  Exhibited strong leadership skills including planning, organizing and delegating.

assistant manager

future group india

2007-1 - 2011-12 · 5 yrs

* Responsible for profit and margin for the assigned department. * Effective utilization of space covering 17800 sq ft of Food LOB. * Ensuring stock turn around to be less than two weeks. * Successfully driven the SOP (Standard Operating Procedure). * Improved the bottom line by 10% from 14.1% to 15.6%. * Been through projects for new store opening (NVSV) New value store venture. * Been an active part in training the SOP (Train the Trainer).