Shanice Mouton
SaaS Sales Manager North America @ Nivoda
About
As a Business Development Manager and an Operational Specialist, I am passionate about driving sales growth, customer success, and operational excellence for various markets and industries. I have a strong track record of achieving and exceeding KPIs, improving performance management, and coaching and developing teams using Six Sigma methodologies and lean principles. I am currently pursuing my Stanford Lead Online Business Program, which equips me with the skills and knowledge to lead and innovate in the digital economy. I also hold a Bachelor's degree in Political Science and Government from the University of the Western Cape, and multiple certifications in lean foundations, lean six sigma, and operational excellence. I have expertise in HubSpot Sales Hub, CRM, and mentoring, which enable me to build and maintain strong relationships with clients and stakeholders and to empower and support my colleagues and staff.
South Africa
City of Cape Town
Luxury Goods & Jewelry
Inside Sales, Software as a Service (SaaS), People Management, E-Commerce, Digital Marketing, National Sales Management, Sales, Sales Operations, Sales Management, Sales Processes, Google Analytics, Salesforce.com Administration, HubSpot Sales Hub, SQL, Research, Microsoft PowerPoint, Microsoft Word, Microsoft Office, Agile Methodologies, Organizational Development
Experience

Senior Business Development Manager
North America
Build the company’s market position and increase revenue by supporting and performing activities to locate and develop new business opportunities Oversee development of potential business opportunities by contacting potential stakeholders and partners, discovering and exploring opportunities Identify potential business opportunities by analyzing market strategies, deal requirements, potential and financials, evaluating options, and resolving internal priorities Manage activities related to new business procurement and implementation including developing work plans, monitoring progress, establishing performance measurements and risk management strategies Establish strong relationships, including regulators or other government officials and providers Provide leadership to the business development and operational delivery models Coaching/ Team Management Training Growth Initiatives for the North American Region Monthly Contributor Targets

Inside Sales Manager
City of Cape Town, Western Cape, South Africa
In my role at Booksy, I led a dynamic team to enhance sales performance through strategic initiatives and data analysis. I focused on continuous improvement in the SaaS space, GTM strategy, fostering relationships with partners and clients to drive revenue growth. My responsibilities included recruitment, data management, Sales Strategic Management, and establishing guidelines for customer relationship management, ensuring compliance with data protection legislation.

Operational Team Lead
Cape Town Area, South Africa
SubjectWell, the risk-free clinical trials marketplace for patient recruitment, raises awareness of clinical research in the general population and provides patients more choice and easy access to innovative treatment options. My Role includes but is not limited to: Leading a team of clinical recruiters to screen patients for clinical trials. Coaching Improvement on performance Analysing data to identify trends Using different coaching techniques to identify problem and RCA Identification Performance management
Education

Stanford LEAD's academically rigorous and flexible 8-course curriculum helps leaders develop an innovation mindset and the skill sets needed to implement change. With courses in critical thinking, finance,leadership, and a wide range of electives, you'll learn how to create dynamic solutions to complex business challenges and navigate the opportunities and obstacles inherent in driving change and innovation

Business Development Management
The University of Cape Town (UCT) Business Development Management online short course explores the creation of long-term value over the three stages of business development: pre-sales, pitch, and post-sales. By engaging with case studies and focusing on practical outcomes, you’ll gain hard and soft skills and develop strategies to drive and sustain growth. Ultimately, by understanding the impact that business development holds for your business, you’ll become equipped to pursue long-term value creation for new and existing customers, products, and relationships.
Shanice Mouton's Contact Information
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