Shane Tellini

Committed, forward thinking and capable IT Support Team Leader with rock solid troubleshooting skills, proven track record and ability to meet strict deadlines. Vast experience with numerous small, medium and corporate IT scenarios, ability to work and adapt to new and different environments and proven ability to work with difficult situations and provide a high level of service to clients. Focused on task(s) at hand and able to utilise existing technician support knowledge and experiences to come up with practical solutions and alternatives to support processes. Having first class Leadership skills, negotiating and communicating and capable of providing authoritative guidance and advice to both in house and to third party vendors.