shane ruckstuhl

software tester and quality assurance

About

I am a quick study with an eye for detail and a knack for getting things done. I apply a background in English, rhetoric, and communication—along with acquired experience in teaching, training, and project management—to the technical realm, seeking to meld the two worlds in both design and action.

Country

united states

City

madison

Industry

computer software

Skill

higher education, editing, research, university teaching, social media, teaching, proofreading, powerpoint, microsoft word, microsoft excel, css, college teaching, italian, web development, html 5, css3, communication, technical writing, adobe creative suite, creative writing, copy editing, public speaking, employee training, project management, customer relations, microsoft office, software testing, customer service

Experience

graduate teaching assistant

auburn university

2012-8 - 2014-5 · 1 yr 10 mos

* First year: Responsible for two smaller discussion sections of a larger lecture class * liaison with students (track/manage attendance, provide assistance with class papers, answer questions, etc.) * grade assignments (papers, quizzes, exams) * lead two mandatory discussion sections per week (review lecture material, cover remaining material from the previous week). Second year: Teach two Freshman composition courses per semester * design and implement course curriculum and materials * create and grade assignments

intern, inside sales

jacobs technology

2013-5 - 2013-8 · 4 mos

* Intern in Jacobs Technology Inc.'s Home Office Inside Sales group, which, along with Business Development, receives client Requests For Proposal (RFPs) and composes proposals to bid on service contracts. The scope of work included technical writing, proofing and editing, and research. * Provided support in the following capacities: * Composed website content and compiled photos for site re-design * Proofread and edited parts of proposals, including tables and charts * Researched past company performance and compiled master information documents for contract rebid * Wrote several press releases for national and local events

software tester and quality assurance

epic

2014-7 - Present · 12 yrs 3 mos

As a worldwide leader in the development of software for healthcare organizations, Epic is driving change for an entire industry – and not just any industry – one that impacts the quality of life for everyone. Our software is currently used to help care for over 190 million people worldwide.We work with some of the nation's most respected healthcare organizations and leading research institutions to develop, implement and support software to reduce medical errors, improve screening for diseases, and increase the quality of patient care. Founded in 1979, Epic is private and employee-owned. We've grown to a company of over 9,000 intelligent, motivated, and principled people who are dedicated to making a positive impact on the healthcare industry.