Shane Roberts

- Support, mentor, and motivate the salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives

* Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality * Partnering with the management team to establish and maintain quality control standards * Proactively identifying and leading process improvement initiatives and Lean tools * Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor * Leading and developing a team of Amazon associates * Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed * Ensuring procedures are followed for building security and product loss prevention * Creating, managing, and supporting recognition and communication programs

* Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality * Partnering with the management team to establish and maintain quality control standards * Proactively identifying and leading process improvement initiatives and Lean tools * Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor * Leading and developing a team of Amazon associates * Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed * Ensuring procedures are followed for building security and product loss prevention * Creating, managing, and supporting recognition and communication programs

• Review the work forecasts and determine productivity and utilization requirements to meet the overall building objectives daily. • Coordinates transportation between Amazon Fulfillment Centers and logistics service providers, ensuring timely flow of goods in and out of facilities and helping meet customer order times. • Proactively identify and lead process improvement initiatives • Train new associates on proper safety and process behaviors. • Deliver feedback to associated based on Productivity and Quality • Balance labor, ensuring a balanced and efficient shift while meeting all production goals • Liaison with department managers and security for administration of badging process for building access and timekeeping. • Conduct administration portion of new-hire orientation. • Coordinate with managers, using labor tracking tools, to ensure employees are on the correct schedule patterns

• Implementing rates and headcounts per process path to ensure volume plans were met. • Designated to be Lead Pack Problem Solver and Problem Solve Ambassador confronting problems head on and mastering tools such as OOPS, FC Research, Hitch Report, and Rodeo/FCLM services. • Identify and resolve defects such as, missing items in shipments, damaged items, master packs, mislabeled items, to ensure the right items made it to customers on time

Executed the design and printing for retail stores, which increased branding to generate company wide revenues of $2.4 billion. Reviewed and edited catalogs for retail stores and customer list, which improved new product awareness. Planned and administered trade shows and key surf events, which improved the communication of Rip Curl’s strategic objectives. Developed website design.

Lead maintenance team, which improved overall productivity in department. Oversee maintenance and repair of facility improving overall look of campus. Assisted grounds crew with daily activities, which contributed to landscape planning

Designed and prepared PowerPoint presentations for classes, which created a valuable learning environment. Coordinated administrative tasks for effective classroom learning.