Shane Jeon

• Engaged with the client to assess their needs, constraints, and budget, securing a $15K project for SPEC that grew into a $100K annual retainer • Enabled smoother development and collaboration by laying the foundation for a client's website redesign, setting up the core structure in Next.js, and integrating API-driven JSON data across 15+ pages • Managed over 500 entries in Contentful CMS, optimizing content structure to streamline workflows and improve delivery efficiency across web application • Designed 10+ flexible React components from Figma designs using TailwindCSS for uniform styling, supporting seamless scalability and future UI expansion with reusable elements

• Cut testing time by 96% by developing a Java-Selenium script integrated with Applitools, automating navigation through static pages using CSV links to detect deployment changes, boosting testing efficiency • Refactored 4 of 6 legacy Cucumber tests, updating them to reflect new user flows after frontend changes, restoring functionality, and making tests reusable • Enhanced site reliability by fixing a Selenium Python script to validate 1,000+ shortened URLs during a service transition, resolving 200+ broken links and reducing manual testing time • Authored thorough documentation for core and supplementary projects, enabling efficient maintenance and future enhancements by the QA team

• Cut patient wait times by up to 30% by managing logistics, resolving scheduling challenges, and securing earlier appointments through strategic thinking and clear communication • Streamlined workflows with healthcare staff, reducing administrative delays and improving coordination, which resulted in a 60% decrease in delays and greater operational efficiency • Managed 1,000+ patient referrals, gathering feedback to optimize procedures and achieve 85% completion • Gathered specific requirements from patients and providers to ensure smooth care coordination and alignment with their needs