shanara miller

shanara miller

cust service representative

About

Cust Service Rep at One Touch Direct

Country

united states

City

tampa

Industry

financial services

Skill

-

Experience

teletech

customer service representative

teletech

2006-1 - 2006-11 · 11 mos

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

get motivated seminars, inc.

data entry self

get motivated seminars, inc.

2010-2 - 2011-5 · 1 yr 4 mos

* Provides data entry verifications support and transcribe from a source document. * Works in a positive, team oriented and structured environment. * Enter handwritten data into formatted screens. * Verifies work to ensure accuracy and completeness. * VANGENT * Ged Med Tier 1/CSR

vangent, inc.

temp data verification representative

vangent, inc.

2009-9 - 2009-9 · 1 mo

* Verifying the claims accuracy and eligibility requirements. * Ability to review multiple forms of media simultaneously in a split screen/dual displays environment. * Learn different state-wide insurances and registration trade. * Requirements review suspicious documents and audit. * Rejected claims to ensure accuracy work with proprietary computer systems and internet to review and process claims. * Ensure strict adherence to audit and control policies.

organizational development

telemarketer

organizational development

2005-3 - 2005-12 · 10 mos

* Maintained contact with existing customers. * Helped designed sales strategy and direct mail packages for manufacturers. * Worked on team to translate product features into meaningful benefits of purchase.

tampa general hospital

dietary aid

tampa general hospital

2004-2 - 2005-1 · 1 yr

Instructed patients in nutritional principles, dietary plans, food selection and preparation. Consulted with physicians and other health care personnel to determine patient's nutritional needs and diet restrictions implemented preparation and service of meals for patients.

one touch direct

cust service representative

one touch direct

2011-4 - Present · 15 yrs 6 mos

Take inbound calls, Answer customers questions regarding there Verizon bills, Set up new installments on behalf of Verizon customers and Direct TV Customers, Handle customers complaints in a timely manner.

everest university online

financial aid officer

everest university online

2007-2 - 2009-1 · 2 yrs

Responsible for student financial interviews, financial options counseling, and intake processing and customer service to ensure complete and accurate financing of student educational expenses. Perform needs analysis, provide financing documents.

Education

armwood high school

armwood high school

ulitmate medical academy

ulitmate medical academy

2010-1 - 2010-1 · 1 mo

shanara miller's Contact Information

Email

******@***.com

Phone

(**) *** ****

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