shana thompson

HR and administrative assistant supporting owners and Vice President in implementing company policies, procedures, and overseeing warehouse employee relations.

*  Partner with assigned departments on HR issues *  Counsels and advises management and employees on HR programs and policies *  Investigate employee complaints and concerns *  Collaborate with Ethics and Compliance team to investigate and resolve external charges, audits and inquiries *  Analyze HR statistics including turnover, associate/customer retention, and compliance and prepare special reports and presentations for management *  Collaborate with management to facilitate periodic talent reviews and workforce/succession planning *  Attend and department management meetings *  Participate in corporate projects and teams related to HR initiatives *  Advise management regarding company policies, procedures and employment laws and assist with decisions which support positive employee relations *  Coordinate the annual performance review and merit process within assigned departments *  Facilitate HR-related training

* Use ATS to manage requisitions * Partner with hiring managers to establish recruiting strategies * Strategically plan/evaluate regional hiring needs with HR Leadership * Facilitate interview process for qualified applicants * Screen and interview applicants * Develop creative sourcing methods for difficult to fill positions * Track candidate status through entire interview process

*  Counsel students at the campus to achieve academic success *  Utilize Applicant Tracking System to contact students and monitor academic progress *  Assist students with career guidance *  Assist students to identify a work-life balance while attending classes *  Follow-up to ensure resolution of every student query/issue *  Closely track students’ progress, through communication and analytics, for each academic term, to ensure class attendance and academic progress *  Identify at-risk students and determine potential issues and connect them to tutoring, and/or correct any existing issues.

*  Use Applicant Tracking System to contact new applicants from application to enrollment and continuous follow-up *  Interviewed prospective students to determine their backgrounds, goals, and objectives *  Assessed prospective students’ fit for the University *  Assisted students with the application/admissions processes and partnered with other departments in the University to finalize enrollments *  Consistently achieved and exceeded quarterly performance objectives and goals *  Followed-up with students to provide ongoing encouragement and support *  Conducted New Student Orientation sessions to prepare incoming students for upcoming classes *  Jack Welch Management Institute Certified Admissions Officer