Shalu Yadav

I have handed Recruitment, in different clients, including NHAI, MORTH, NHDP, World Bank, PIU-PWD, and Jal Nigam. The company excels in providing consultancy services in various sectors, such as:  Traffic and Transportation  Highway & Rural Roads  Human Resource Development  Building & Structures  Airports, Water Resources & Irrigation  Water Supply & Sewerage  Bridges, ROB's, Flyovers & Interchanges  Preparing checklist, Drafting appointment letters onsite, Draft recruiting emails, Screen incoming resumes and application forms, Interview candidates (via phone, video and in-person)  Responsible for proper coordination with other department regarding appropriate CV's to be given for bidding.  Cold calling to candidates, Handling Ongoing projects, Preparing Database for all biding projects with all CVs

I am responsible for the various sales task are:  Building relationships  Sales Planning  Meeting Sales goals  The ongoing training  Market analysis and competitive  Develop a comprehensive sales and distribution strategy to maximize sales opportunities,  Provide input on sales incentive structure and key performance indicators to help monitor targets, Recommend changes in pricing structures in product lines or products

 PNB process Inbond customer service agent, answer incoming calls and work with customers to resolve questions, give directions, and fix potential problems.  Maintains customer relationship by responding to inquiries; documenting actions.  Prepares for customer inquiries by studying products, services, and customer service processes.  Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.  Records customer inquiries by documenting inquiry and response in customers’ accounts.  Improves quality service by recommending improved processes; identifying new product and service applications.  Updates job knowledge by participating in educational opportunities.  Accomplishes customer service and organization mission by completing related results

 Developing and sustaining long-lasting relationships with customers.  Screening, recruiting, and training sales employees.  Calling potential customers to explain company products and encourage purchases.  Answering customers' questions and escalating complex issues to the relevant departments as needed.  Developing in-depth knowledge of company products.  Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.  Collaborating with the marketing department to ensure that the company is reaching its target audience.  Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.  Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.  Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

 Developing and sustaining long-lasting relationships with customers.  Screening, recruiting, and training sales employees.  Calling potential customers to explain company products and encourage purchases.  Answering customers' questions and escalating complex issues to the relevant departments as needed.  Developing in-depth knowledge of company products.  Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.  Collaborating with the marketing department to ensure that the company is reaching its target audience.  Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.  Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.  Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.  Responsible for establishing and maintaining new customer relationships, Finance new Products, and manage Files, Providing information about finance related queries.

 Panning travel itineraries  Explaining the itinerary for each tour  Organizing additional trips  Customer services  Ensuring Safety  Keep financial statements and documents  Acquire and maintain required tour  Applying techniques to understand identify client’s needs  Maintaining database of sales leads  Assisting in preparation of sales proposals  Applying techniques to understand identify client’s needs  Maintaining database of sales leads  Booking flights, hotels, and tours for their clients.