shakir serpudin

Primary liaison to key business owners for all technical matters relating to mobile data and wireless broadband networks. Key facilitator for new product launches, network optimization initiatives, and process improvement activities. Also actively involved in company-wide initiatives to modernize Operation Support System (OSS). Effectively supported ad-hoc service management role for key MNC clients

Anchor member in a six-sigma project to improve end user experience for the newly launched wireless broadband product. Orchestrated a consolidated initiative to map end-to-end mobile data & wireless broadband network architecture from various fragmented sub-networks.

Graduated from a program designed to groom fresh graduates to be effective executives of the company. Led and involved in numerous employee engagement initiatives to instill positive working culture in the company.

We are the leading communications service provider in Malaysia, enabling individuals, families and businesses to do more in an Always On world. As our customers increasingly immerse themselves in an ever expanding universe of connected applications, we are obsessed with providing an unmatched end-to-end internet experience – bringing together advanced always on connectivity and always great tech care. Here at Maxis, we are driven by our brand purpose of mainstreaming what's next. We are passionate about new services that are worry-free and ‘Always On' for our customers, so they can stay focused on the pursuit of their goals. For our B2B customers, we provide headache-free integrated solutions to enable new and smarter ways of working.