Shaik Muhammad Afzal

Information Technology Officer (DevOps) @ Federal Bank

About

👋 Hi, I’m Shaik Muhammad Afzal — a DevOps & Site Reliability Engineer with strong hands-on experience in AWS ☁️, Linux 🐧, CI/CD 🚀, Cloud Monitoring 📊, and Production Support 🛠️. I am also a 2× AWS Certified professional. ⚙️ Currently at Federal Bank, I manage daily banking operations, automation tasks, DC/DR activities, server health checks, log analysis, flash processes, DR drills, RTO/RPO compliance, and ensure stable, reliable production systems. 💼 Previously at Tech Mahindra (Client: Delta Faucet), I worked on AWS infrastructure, EC2/VPC networking, CI/CD pipelines (Jenkins + GitHub Actions), cost optimization, Docker/Kubernetes basics, and monitoring tools like CloudWatch, Dynatrace, New Relic, Kibana, AppDynamics, Pingdom, and Splunk. 🚀 Core Skills 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Linux, Windows 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 & 𝗖𝘆𝗯𝗲𝗿 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆: ARCON, IBM HMC, OSI/TCP-IP, protocols, IP addressing, subnetting, DNS, basic application security 𝗖𝗹𝗼𝘂𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: AWS (EC2, S3, Lambda, VPC, IAM, RDS, EKS, CloudWatch, ELB, Route53, CloudFront, SNS/SQS), Azure Fundamentals 𝗦𝗰𝗿𝗶𝗽𝘁𝗶𝗻𝗴 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Python, Shell Scripting, YAML 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲: SQL 𝗗𝗲𝘃𝗢𝗽𝘀 & 𝗖𝗜/𝗖𝗗: Git, Jenkins, GitHub Actions, CI/CD Pipelines 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 & 𝗟𝗼𝗴𝗴𝗶𝗻𝗴: CloudWatch, Dynatrace, New Relic, Kibana, AppDynamics, Pingdom, Splunk 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗧𝗼𝗼𝗹𝘀: Jira, ServiceNow, SAP, JTrac, Confluence 𝗥𝗲𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: ITIL, Disaster Recovery (DR), RCA, PIRs, Testing 𝗦𝗼𝗳𝘁 𝗦𝗸𝗶𝗹𝗹𝘀: Documentation, On-call readiness, Problem-solving, Collaboration, Public speaking 🎓 Education M.Tech (CSE) – 92% | JNTUA B.Tech (CSE) – 78% | JNTUA 🏆 Achievements 2× AWS Certified — AWS Solutions Architect Associate (SAA-C03) and AWS Cloud Practitioner (CLF-C02). Seva-Mitra Award – Government of AP State Winner – AP Startup Idea Contest 3× Top Performer of the Month 🤝 Community Contribution ✨ I actively help freshers by sharing job drives, learning resources, and guidance to support their career growth. 🌟 My Goal To grow as a strong DevOps/SRE Engineer, build reliable cloud systems, automate operations, and contribute to high-impact production environments.

Country

India

City

Bengaluru

Industry

Information Technology & Services

Skill

DevOps, Site Reliability Engineering, Networking, ITIL, Kubernetes, HTML, Cascading Style Sheets (CSS), Linux, Continuous Integration and Continuous Delivery (CI/CD), Jenkins, Charity Work, Volunteering, Community Service, Volunteer Engagement, C++, ABAP, Salesforce.com Development, SAP CRM, Certified Salesforce.com Developer, Team Leadership

Experience

Information Technology Officer (DevOps)

Federal Bank

2025-8 - Present · 1 yr 2 mos

Bengaluru

Managed daily banking operations by executing automation scripts, jobs, and system tasks. Handled DC and DR environments to ensure high availability and stable banking operations. Performed daily flash activities to keep DR fully synced with production systems. Implemented RBI-mandated system changes and ensured full compliance. Performed server health checks, log review, listener checks, and service monitoring. Managed file, patch, and script deployments on production and DR servers. Participated in quarterly DR drills and validated DC-to-DR failover readiness. Conducted flash checks, mounts, database validation, and service verification during DR drills. Performed regular data backups to meet RPO/RTO compliance. Investigated and resolved unsuccessful and unverified transactions. Restarted databases, application servers, and services after deployments and maintenance tasks. Monitored tablespaces, storage, CPU, memory, and system performance. Resolved ServiceNow incidents and fulfilled requests within defined SLAs.

DevOps Engineer

Tech Mahindra

2025-1 - 2025-8 · 8 mos

Bengaluru, Karnataka, India

Worked on configuring and optimizing AWS infrastructure (EC2, RDS, CloudWatch, Elasticache) and managing Linux servers (Apache, Nginx, Tomcat) to ensure high availability for enterprise applications. Automated CI/CD pipelines with Jenkins and Git, improved database performance with MySQL optimization, and deployed caching solutions for faster response times. Implemented monitoring (New Relic, Dynatrace, Nagios) and security practices (SSL, PCI compliance) to enhance reliability and compliance. Streamlined operations through shell scripting, automation, and proactive incident management, while contributing to AWS cost optimization.

Associate Software Engineer

Tech Mahindra

2024-6 - 2025-2 · 9 mos

Bengaluru, Karnataka, India

Full-stack Developer

KodNest

2023-6 - 2023-12 · 7 mos

Intern

Amazon Web Services (AWS)

2022-9 - 2022-11 · 3 mos

Rayachoti

Education

Jawaharlal Nehru Technological University, Anantapur

2023-8 - 2025-5 · 1 yr 10 mos

I completed my Master of Technology (M.Tech) in Computer Science and Engineering with 92% from JNTUA. During my M.Tech, I gained strong knowledge in operating systems, cloud computing, DevOps practices, system design, and software engineering concepts. I also worked on real-time projects, research-based assignments, and practical lab work that improved my technical understanding and problem-solving skills. My masters helped me build a strong foundation in advanced computing and prepared me for industry-level roles in DevOps, Cloud, and SRE

Jawaharlal Nehru Technological University, Anantapur

Computer Science

2019-8 - 2023-5 · 3 yrs 10 mos

I completed my Bachelor of Technology (B.Tech) in Computer Science and Engineering with 78% from JNTUA. During my B.Tech, I learned the core fundamentals of programming, data structures, operating systems, databases, networks, and software development. I worked on multiple academic projects, labs, and technical activities that helped build my practical skills. My B.Tech provided a strong foundation in computer science and prepared me for real-time work in areas like DevOps, Cloud Computing, Automation, and System Operations.