Shaifulnizar Mohamed Janum

1. Approve documentation of all maintenance & repair activities. 2. Responsible for the efficiency and utilization of technicians. 3. Ensuring successful distribution of job cards through the workshop. 4. All related administration is completed to an accurate standard. 5. Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented. 6. Operate the workshop loading system, allocating jobs to the Technicians who are most suitable. 7. Upsell to customers when appropriate and enjoy hitting both personal and department targets. 8. Managing 2 Admin staff and 4 Technician for their work everyday. 9. Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner. 10. Ensure customer satisfaction at the highest level through effective services and repairs.

1. Consulting Automotive Entrepreneurs to setting up business. 2. Develope portfolio for wokers to get certificate from Department Skill Development (JPK), Ministry of Human Resources. 3. Manage and doing documentation for proposal government tender, HRD Corp proposal, MARA proposal, NIOSH proposal and etc. 4. Conducting Technical Training & Safety Drivers Training to all automotive industry, transportation and goverment staff. 5. Consultation on SME Group Takaful/Insurance to all corporate companies, GLC Company, and Government.

Consulted automotive entrepreneurs on business setups and industry networking. Developed portfolios for workers to earn certificates under the SLDN program. Managed documentation for various government tender proposals (HRD Corp, MARA, NIOSH). Conducted technical and safety driver training for automotive industry, transportation, and government staff. Provided consultation on SME Group Takaful/Insurance for corporate and government entities.

1. Manage for all training program and staff at Hino Total Support Customer Center (HTSCC). 2. Preparation on training modules, courses (practical and theory) for calendar year. 3. To develop and advise on new equipment and tools for training center. 4. To train and monitor the Hino Total Support Customer Center program daily progress. 5. Manage and Developed Training Courses for Customer at Hino Total Support Customer Center (HTSCC). 6. Conduct Safety Driver Training, Accustomed Driver Training and Safety & Eco-cien Driver Training for Hino Customer Driver, Trucks and Buses. 7. Manage training weekly, Monthly report for top management.

Oversaw training programs for sales personnel, fleet drivers, fleet mechanics, and workshop staff. Developed and prepared training modules for the yearly calendar. Advised on new equipment and tools for training centers and workshops. Managed Hino Technical Internship Program (HTIP) and monitored students’ progress. Led safety driver training for commercial vehicle operators (lorries & buses).

1. Responsible for all training program for Salesman, Fleet Drivers, Fleet Mechanics, Workshop Mechanics and Hino Technical Internship Program (HTIP). 2. Preparation on training modules, courses (practical and theory) for calendar year. 3. To develop and advise on new equipment and tools for training centre, dealer workshop, fleet Customer and Hino workshop. 4. To train and monitor the Hino Technical Internship Program student daily progress. 5. Manage and Develope Training Courses for Customer at Hino Total Support Customer Center (HTSCC). 6. Conduct Safety Driver Training, Accustomed Driver Training and Safety & Eco-cien Driver Training for Hino Customer Driver, Trucks and Buses.

1. Giving lecture in automotive technology for level 1,2 and level 3 JPK (Sijil Kemahiran Malaysia). 2. Giving lecture and instructing trainees relating interior systems. 3. Develop lecture notes for cause mentioned above, maintaining official vehicle, assist senior staff in whatever the duty are related with automotive course. 4. Assist JPK Coordinator to develop program (WIM,COS& Examination question).

1. Servicing and repairing motor vehicle ( continental cars ) 2. Specialist in merzedes-benz, volvo and Ssangyong vehicle. 3. Service and repair on call (break down )

1. Giving lecture in automotive technology for level 1 and level 2 JPK (Sijil Kemahiran Malaysia). 2. Giving lecture and instructing trainees relating interior systems. 3. Develop lecture notes for cause mentioned above, maintaining official vehicle, assist senior staff in whatever the duty are related with automotive course.

1. Servicing and repairing motor vehicle ( commercial vehicle ) 2. Service and repair on call ( beak down )

Serviced and repaired all types of vehicles, including breakdown services. Operated alignment machines for vehicle maintenance.

People management, Human resource management, Financial management, Strategic management, Leadership and change management, Marketing management, Entrepreneurship, Management information systems, International business, Business law, Strategic supply chain management, Operation management and technology and Project - General Management.

The main duty, Administer rules and regulation, Manage human resource functions, Manage business strategy and business planning, Manage departmental facilities and equipment, Perform marketing activities, Manage quality control process and Manage inventory activities.

The main duty, Administer rules and regulation, Manage human resource functions, Manage business strategy and business planning, Manage departmental facilities and equipment, Perform marketing activities, Manage quality control process and Manage inventory activities.