Shahin Sultana

I’m currently working as a Consultant – Talent Acquisition Group (TAG) at IGT Solutions, where I specialize in hiring for diverse BPO processes — Voice, Non-Voice, Technical, and Customer Support roles. With hands-on experience in end-to-end recruitment, I focus on sourcing, screening, interviewing, and closing candidates for top MNCs. I’m passionate about creating a seamless candidate experience, building strong professional relationships, and helping talented individuals find the right opportunity to grow. My goal is to keep learning, improving, and contributing to impactful hiring strategies that support organizational growth.

Manage the full-cycle recruitment process for multiple clients, including top MNCs like American Express, Barclays, and Airbnb. Source, screen, and interview candidates for a wide range of roles, ensuring cultural fit and skill alignment. Successfully reduced time-to-hire by 20% by implementing more efficient sourcing techniques. Collaborate closely with hiring managers to understand their requirements and deliver tailored recruitment strategies. Maintain a high candidate satisfaction rate by ensuring clear communication and providing a smooth hiring experience. Specialize in niche recruiting, focusing on hard-to-fill positions in industries like finance, tech, and hospitality.

Partnered with managers to understand requirements and create targeted job postings Screened resumes and conducted interviews to evaluate candidate fit Coordinated scheduling and candidate communications throughout process Maintained updated records in ATS and job portals Supported seamless onboarding for successful hires

I am a Graduate in Political Science (Hons) from Delhi University .

I have done my 12th under cbse board with 85%.