Shaheen Chawdhury

Responsible for P&L across four Nordic markets. Managing revenue targets, pricing strategy, market expansion, and operational efficiency. Working with stakeholders across compliance, operations, and sales to drive business growth. Key contributions: • Designed & implemented FX pricing and margin schema from scratch. • Built BI dashboards for corridor revenue, margin, and ARPU tracking. • Led market expansion — regulatory assessment, PSP selection, partner negotiation.

Led commercial operations across Nordics market. Responsible for revenue targets, agent performance, operational efficiency, and partner relationships. Key Contributions: • Delivered significant annual cost savings through spend audit. • Built a CRM from scratch with automation and smart notifications—combining pricing governance, campaign planning, workflows, and client communication. • Standardized campaign execution with 12-month planning and automated reminders—zero missed deadlines. • Accelerated agent activation through a support–sales collaboration model. • Drove 10%+ fee revenue uplift through fee table restructuring.

Owned pricing, FX strategy, and payout operations for Sweden and Finland. Collaborated with trading and operations teams on revenue optimization. Led a team of analysts and field supports. Key Highlights: • Optimised corridor profitability using IBM Cognos and internal KPIs to identify growth opportunities. • Led 7 revenue analysts and field support team across Sweden and Finland. • Collaborated with trading teams to develop and execute profitable FX strategy. • Played a central role in a significant change management initiative across the business.

Oversaw agent support operations across Nordic markets ensuring high-quality service and compliance with Nordic regulations. Contributed to significant year-over-year revenue growth and played a key role in pricing and margin optimization strategy. Key Highlights : • Drove 70%+ revenue growth over four years. • Built 18-month rolling forecasts by corridor, channel, and marketing impact. • Redesigned & implemented comprehensive pricing model. • Supervised and developed team of revenue analysts and agent support across two markets. • Initiated and led multiple cross-functional projects from business case through to implementation.

Led GTM strategy and operational setup in a new market, building commercial function from zero in 3 months. Key Highlights: • Rebuilt Norway operations in 3 months — pricing, agent acquisition, and GTM from zero. • Managed full market entry project end-to-end — from planning and team setup to launch and handover.

Managed daily FX operations and competitive analysis across Sweden and Finland. Key Highlights: • Managed and optimised FX rates daily across 60+ corridors, channels, and points of sale • Monitored competitor pricing and promotions to inform company strategy • Collaborated cross-functionally with compliance, operations, and marketing teams • Provided operational support and analysis to inform business decisions