Shahed Qahoush

1. Managed the full procurement cycle, from preparing RFQs and evaluating bids to drafting and reviewing contracts, ensuring compliance with USAID regulations and maintaining accurate documentation to support audits and reporting. 2. Coordinated and executed internal and external events, workshops, and conferences by overseeing logistics, budgeting, vendor communication, and branding in accordance with project guidelines, ensuring smooth implementation and positive participant experience. 3. Streamlined administrative processes through digitizing staff insurance and record systems, managing housing and logistical support for international staff, and maintaining strong communication with vendors and project partners to ensure operational efficiency.

1. Developed and implemented standardized templates and a grant tracking system that improved efficiency, organization, and consistency in project communication and grant management. 2. Facilitated coordination between the Ministry of Social Development, the European Union, and local CSO’s to align objectives and ensure smooth implementation of project activities and grants. 3. Provided comprehensive administrative and logistical support for workshops, meetings, and reporting processes, including procurement coordination, documentation, and communication with stakeholders.

1. Created an onboarding manual and training checklist to streamline new hire integration. 2. Translated key project documents from English to Arabic to facilitate communication with stakeholders and delivered project’s success stories to media. 3. Designed a payment tracking system that ensured accuracy and clarity in financial processes, including staff claims.

• Created standardized correspondence templates that improved documentation efficiency and consistency across project teams. • Coordinated logistics for national-level conferences and workshops, achieving a 95% satisfaction rate among participants. • Developed a grant tracking system that improved monitoring and increased successful approvals by 20%. • Designed onboarding manuals and checklists that reduced new staff orientation time by 30%. • Translated project materials between English and Arabic, enabling smoother communication with stakeholders.

1. Implemented a centralized system for staff leave and travel arrangements, improving organization and coordination. 2. Ensured full compliance with labor laws and company policies for all staff members. 3. Streamlined internal communication by issuing regular memos and correspondence, reducing confusion among departments.

• Managed HR operations for 40+ employees, including recruitment, performance reviews, and compliance with Jordanian labor law. • Streamlined procurement processes, improving operational efficiency by 25% and reducing redundant spending. • Introduced a new travel and leave management system that enhanced transparency and reduced scheduling conflicts. • Supervised financial reconciliations and expense tracking with zero audit discrepancies.

1. Managed procurement and vendor contracts, achieving cost efficiency through strategic planning. 2. Oversaw housing and relocation services for expatriate staff, ensuring smooth transitions and proper arrangements. 3. Reconciled inventory and expense reports accurately, maintaining transparency in financial records.

• Led procurement operations across multiple departments, achieving 15% cost savings through strategic vendor negotiations. • Oversaw contract drafting, tender management, and project budgeting for facility upgrades and maintenance. • Maintained 98% occupancy of expatriate housing through effective leasing and vendor oversight. • Supported internal audits by reconciling procurement data, ensuring compliance and transparency.

1. Strategic Facility and Contractor Management, responsible for overseeing all building related services across the entire bank's portfolio, including head offices and branches. Key tasks include preparing tender documents for contractors, project management for both new and existing premises, and performing cost analysis for required goods and services to ensure value. 2. Operational Coordination of Essential Services, involves the direct planning and coordination of all critical central services to ensure smooth day-to-day operations. This includes managing reception, security, maintenance, mail, archiving, cleaning, catering, vending, waste disposal, and recycling. 3. Health, Safety, and Compliance Oversight, ensure the safety of staff and full legal compliance of all facilities. This is achieved by guaranteeing that all buildings meet health and safety standards, and by managing the health and safety protocols specifically for procurement, cleaning, catering, and vending services.

1. Administrative and Logistics Management, central point for all administrative and logistical support. Key duties include managing the department's stock, inventory, and supply ordering, maintaining accounting files and petty cash, and updating internal documents like mailing lists. This also involves providing direct support to other departments as needed. 2. Communication and Correspondence Coordination, acts as a key communication hub for the bank. This involves professionally screening and answering all incoming calls, as well as drafting, typing, and managing all official bank correspondence in both English and Arabic to ensure clear and effective internal and external communication. 3. Event, Travel, and Guest Services Facilitation, responsible for end-to-end coordination of all business events, travel, and guest services. This includes planning and executing SCB events, managing hotel and travel arrangements for staff, and handling the entire visa application process for foreign guests to ensure seamless hospitality.

(90 Hours)

(45 Hours)

(45 Hours)