shahab hussain

Sr sales representative Operations @ HADAF AL KHALEEJ COMMERCIAL SERVICES

About

i am a hard working person, who can take the challenge and completed their given time., i got rewarded by the company exampalary performer of 2017 .i won so many RNR awards. who conducted by the company every month.

Country

United Arab Emirates

City

Abu Dhabi

Industry

Consumer Services

Skill

Quick learner, eargly waiting to learn new things, taking responsibilities and done, decision making power, meet the targets

Experience

Sr sales representative Operations

HADAF AL KHALEEJ COMMERCIAL SERVICES

2019-9 - Present · 7 yrs 1 mo

Abu Dhabi Emirate, United Arab Emirates

Sr. representative operation

Concentrix

2016-10 - 2018-11 · 2 yrs 2 mos

Noida Area, India

 As senior representative operations my duties were to Taking session and provide one -o-one feedback the advisor who are lacking in certain parameters, implementing new ideas for call quality improvement.  Ensuring all development tasks meet quality criteria, Running new projects to make sure everyone in on same page.  Prepares new representatives by conducting orientation to sales and service processes,  developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training

Customer Service Representative

iEnergizer

2014-4 - 2015-7 · 1 yr 4 mos

Noida Area, India

I was working their samsung process , i used to take inbound call,as well as outbound call,i takes feedback to the customer over tha call, also and i was working their DOA samsung process, make DOA after getting information from the service center.