shah karim

*  Managed and directed overall administration and operation of automobile dealership which achieved an average of 189 sales per month (approximately 110 new cars) *  Re-engineered management methods which streamlined operations and increased sales *  Conducted ongoing analysis to evaluate the efficiency, quality and productivity of operations *  Ordered new car inventory and negotiated with auto wholesalers to purchase used vehicles *  Scheduled and managed four sales managers and 32 sales associates; taught employees successful sales and closing techniques *  Designed and placed advertising featuring vehicle inventory; appeared in dealership television commercials; and created promotional marketing strategies to stimulate sales growth through off-site tent sales events, special finance mailers and first-time buyer programs *  Developed strong customer relations, appraised trade-ins, orchestrated financing, and gave final approval of all sales *  Ensured that employees provided the highest standards of customer satisfaction and quality service at all times

*  Generated average sales of 280 to 300 vehicles per month *  Reviewed and approved the sales deals of all associates *  Scheduled and managed four sales teams, which consisted of four new car sales managers, six finance managers, 35 sales representatives and two after-market representatives *  Gave final approval on all sales, trade-ins, financing and credit arrangements *  Monitored and reported sales volume, financial and business transactions

*  Generated average sales of 275 to 320 new cars and 125 to 150 used cars per month *  Hired, motivated, counseled and monitored the performance of all used vehicle sales employees *  Managed the efforts of used car sales representatives to enhance the image and customer satisfaction ratings of the dealership *  Worked with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule *  Assisted individual sales representatives in setting aggressive yet realistic monthly goals and objectives and provided them with the support to meet those goals *  Scheduled and managed four sales teams, which consisted of two new car sales managers, 25 sales representatives and two after-market representatives

*  Achieve unit sales targets for new and/or pre-owned cars and related products and services from retail and/or wholesale clients *  Highlight features, gather information, inspect automobiles, compare and contrast competitive models and demonstrate vehicle operations *  Build rapport, qualify buyers by understanding interests and requirements of the buyer, and then match interests and requirements to various models *  Develop and maintain relationships with new and existing customers, respond to inquiries, suggest trade-ins, greet drop-ins, recommend sales campaigns and promotions *  Negotiate prices, complete sales or purchase contracts, close sales by overcoming objections, explaining provisions and financing and finally delivering the vehicle *  Complete reports and provide sales management information