shadman zafar

shadman zafar

global head of digital

About

Global technology and business executive. I have held C-level roles in Fortune 50 Telecommunications, Entertainment and Financial companies focusing on firm wide transformation, innovation and operational excellence. My passion and focus is on large corporate transformations driven via culture, technology, customer centric products and innovation focus. http://www.shadmanzafar.com

Country

united states

City

plano

Industry

financial services

Skill

vendor management, mobile devices, agile methodologies, management, crm, product development, e commerce, project portfolio management, retail

Experience

citi

global head of digital

citi

2017-1 - Present · 9 yrs 9 mos

I lead a global workforce of engineers, designers, product managers and industry analysts to create, develop and deploy customer centric and industry leading financial services digital solutions, .

chase

head of products

chase

2014-1 - 2017-1 · 3 yrs 1 mo

* Head of digital products and services, across product lines * Mortgage, Card, Retail bank, Commercial bank, Payments and acquiring and across channels * mobile, web, ATM etc. Won several industry awards for best best mobile app and best web site. Led the digital adoption to highest level in the industry with one of the highest customer satisfaction rating.

verizon

global head - product design and development

verizon

2009-1 - 2012-1 · 3 yrs 1 mo

Responsible for global communications and entertainment products for Verizon Business, Telecom and Wireless.

verizon

chief information officer - chief information officer

verizon

2006-1 - 2009-1 · 3 yrs 1 mo

* Chief Information Officer for Verizon telecom, responsible for all technology operations. * Responsibilities included software development, operations, maintenance, vendor management, technology purchasing and technology roadmap. * Management of engineering staff across India, US, Argentina, Manila and UK. * Provided all systems and operations ecommerce, mobile, network management, ordering, billing and operations.

verizon

chief technology officer

verizon

2000-11 - 2002-12 · 2 yrs 2 mos
gte labs

member of technical staff

gte labs

1994-1 - 1997-1 · 3 yrs 1 mo
barclays

chief digital officer - barclays group

barclays

2011-1 - 2014-1 · 3 yrs 1 mo

Chief Digital Officer for Barclays Group. Responsible for creation of the digital bank for Barclays Retail, Card, corporate bank, investment bank and Wealth business. Responsible for commercial and technical development of new products, including software development, operations, design, technology roadmap. Management and evolution of digital and internet channels for the bank. Management of technology and operations staff across UK, US, India, Lithuania and Singapore. Barclays was notably recognized as the gold standard in mobile banking during this time by several industry reports. Won several industry awards for innovative and transformative digital banking products including PingIt (numerous industry awards for best financial app in UK) and Barclays Mobile Banking.

Education

ohio wesleyan university

ohio wesleyan university

mathematics

1990-1 - 1994-1 · 4 yrs 1 mo

shadman zafar's Contact Information

Email

******@***.com

Phone

(**) *** ****

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