Shadel Hamilton, Ed.D

•Lead UMA’s ground campuses, delivering record-breaking enrollment, improved retention, and the highest student population in nearly a decade, reestablishing ground campuses as a top-performing market within the enterprise •Architect and drive a multi-market expansion strategy across the Tampa Bay region, advancing a scalable ground campus model aligned to growth objectives. •Position UMA as a workforce engine for high-demand healthcare careers, aligning program offerings with evolving employer needs and emerging regulatory focus on earnings outcomes •Build and activate strategic partnerships with healthcare systems, economic development organizations, and community leaders, strengthening clinical pipelines and regional workforce impact •Lead cross-functional transformation across education, admissions, and career services, improving alignment, accountability, and student-to-career outcomes •Serve as a visible executive leader across the region, contributing to Tampa Bay Chamber, workforce boards, and community initiatives to influence talent development and economic mobility •Champion a culture of student-centered excellence and operational discipline, driving measurable gains in engagement, persistence, and completion pathways

• Directed a multi-state, international campus network (43 locations across 15 states and Cuba) with full P&L accountability, ensuring consistent execution of academic and operational strategy at scale • Led enterprise-wide initiatives to improve operational efficiency, cost structure, and resource allocation, generating meaningful savings while enhancing student experience • Built and led a 350+ person workforce, strengthening leadership capability, performance management, and organizational alignment across distributed teams • Standardized operating models across campuses to improve consistency, accountability, and performance visibility, enabling more data-informed decision-making • Partnered with executive leadership to align operations with institutional growth strategy and long-term sustainability goals

• Oversaw operations for 30+ campuses and international markets, advancing institutional scale and global reach (Latin America, India, and Brazil) • Led cross-functional execution of initiatives to improve student retention, operational performance, and campus consistency across geographically dispersed locations • Partnered with academic leadership to align operations with workforce-focused program delivery and enrollment strategy • Played a key leadership role in evolving systems, processes, and structures to support multi-site growth and long-term institutional resilience

• Led a comprehensive student success strategy across multiple campuses, aligning academic support, advising, and student services to improve retention, persistence, and completion outcomes • Drove cross-functional collaboration between academic leadership and student services, strengthening the end-to-end student experience from enrollment through graduation • Implemented targeted interventions and support models for at-risk students, contributing to measurable gains in student engagement and academic progression • Standardized student success practices across locations, improving consistency, scalability, and service delivery quality • Developed and coached high-performing teams, fostering a culture focused on accountability, student outcomes, and continuous improvement

• Led transformation of student services across multiple campuses, improving engagement, persistence, and student support outcomes • Standardized service delivery models to ensure consistent, high-quality student experiences across regions • Built and developed high-performing teams focused on end-to-end student success from enrollment through completion