Shada Mahira Ramadhani

• Develop and maintain strong client relationships to ensure long-term success. • Oversee and manage client accounts, ensuring the seamless and timely delivery of products and services. • Identify and capitalize on opportunities for upselling and cross-selling to enhance revenue generation and client satisfaction. • Serve as the primary contact for customer inquiries, concerns, and requests. • Manage client accounts, ensuring timely delivery of products or services. • Negotiate contracts and agreements strategically to optimize revenue potential while ensuring mutually beneficial terms for clients. • Continuously monitor industry trends

- Responsible for maintaining relationships with existing customers and create new opportunity outside the existing pipelines. - Responsible for understanding the latest IT products and educate clients to replace the products they already use and replace them with the latest IT products. - Responsible to penetrate and provide solutions with Microsoft 365 licenses to clients. - Responsible for making price offers and sales orders that will be given to customers. - Coordinate with the pre sales engineer section to carry out proof of concept tasks at the customer and ensure it runs well. - Negotiate about price orders with the customers. - Maintain relationship with the principals and distributors

Glints is the #1 full-stack talent platform in Southeast Asia, enabling the 120 million professionals in the region to connect with local communities, upskill, and get matched with employers; supporting their lifelong career discovery and development journey. • Partner with Bussiness Development team to create an outbound prospecting strategy (B2B Marketing). • Collecting qualified leads potential employers by create a schedule/ consultation meetingb session witn team Bussiness Development. • Gain in-depth knowledge of all things about Glints to educate potential clients on the value of Glints's products. • Developing targeted prospecting campaigns for key decision-makers such as C-level or HR Managers in many companies with various industries. • Maintain engagement with prospect clients and make sure Glints can provide their hiring needs solution. • Initiated contact with prospects through cold calls and emails.

• Introduce dan offering the products of company to customers with B2C marketing. • Looking for new customer opportunities and maintaining relationships between customers or clients. • Conduct market research to increase sales and company revenue • Handled clients delivery start from regular delivery until medium client delivery. • Successfully achieved every monthly target and being runner up 3 “Best Sales of The Month” in October 2021.