shaakira thompson

shaakira thompson

customer service supervisor

About

Team-orientated individual that is looking to contribute my skills to your organization.

Country

united states

City

orlando

Industry

retail

Skill

customer relationship management, customer service operations, customer service, microsoft office, leadership, management, team building, strategic planning

Experience

express scripts

customer care advocate

express scripts

2017-10 - 2019-4 · 1 yr 7 mos

Ensures accounts requiring authorization and reauthorization are identified, secured, and updating Rxhome prior to each shipment. Handled inbound/outbound calls Contacted benefit providers to gather policy benefits/limitations to ensure services provided will be reimbursable Provided patients with co-payments, deductible amounts, effective dates and levels of care Rebilled Co-pay assistance , made outbound calls to patients for collections.

bj's wholesale club

front end supervisor

bj's wholesale club

2017-5 - 2017-11 · 7 mos
unitedhealth group

member service representative

unitedhealth group

2014-6 - 2017-5 · 3 yrs
health first

member service representative

health first

2013-6 - 2014-6 · 1 yr 1 mo
benecard pbf

call center representative

benecard pbf

2012-8 - 2013-6 · 11 mos

customer service supervisor

Education

rasmussen college

rasmussen college

business administration

2017-1 - 2020-1 · 3 yrs 1 mo
everest university

everest university

2011-1 - 2012-1 · 1 yr 1 mo
edgewater h.s

edgewater h.s

2000-1 - 2004-1 · 4 yrs 1 mo

shaakira thompson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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