Seçil ÖZCAN

Portfolio and Demand Management & Agile Office Portfolio and Demand Management To implement the Master Plan studies that are aimed to be carried out during the year. Making plans on a quarterly basis, planning demands Managing the portfolios Calculating the capacity status of the teams, ensuring the emergence of business plans Follow-up and control of demands until the closing process Ensuring that the reports to be prepared for demand, project and portfolio studies are submitted to the senior management via QLIK Agile Office Planning the studies, trainings and organizations required within the scope of Agile transformation. Supporting teams in terms of Agile approach and solution suggestions Periodic implementation of maturity survey studies Ensuring the realization of improvement suggestions that may arise in line with the results of the maturity assessment questionnaires Arranging meetings with the teams on the Agile approach, discussing the problems experienced, collecting the suggestions, if any, and conveying them to the senior management

Evaluation and planning of database and application changes, with the precondition of minimizing system interruptions, considering impact and urgency criteria and dissemination calendar, Ensuring that change requests are put into use in the production environment in line with planned, unplanned and urgent criteria, Ensuring coordination between the relevant teams before and after the transition to the production environment, Implementation of the CAB meetings and ensuring that the interaction of the requests, whose transition will be implemented on the planned dissemination date, is evaluated during the relevant meeting, Preparing application dissemination reports on a monthly basis and sharing them with senior management, Establishing the annual dissemination calendar and sharing the dissemination calendar and subsequent updates with the relevant teams, Creating the Dissemination Management process, process documents and process control items, designing/updating the application dissemination request flow in line with the requirements, Analyzing the necessary infrastructure works in the process of moving the changes to be applied for platforms in which pre-production environment is created and the transition to production environment is automated from ITSM to ALM tool. Implementation of necessary actions for testing the ALM change management process and sending requests for VIT and Non-VIT platforms via the ALM tool, Ensuring that planned and unplanned application dissemination requests are sent at certain time intervals, Monitoring the determined KPIs and ensuring that they are recorded on a monthly basis.

Monitoring server, database and application changes, planning change requests according to urgency and priority, Organizing CAB meetings and performing impact analysis and planning of all changes (database, server and application) that may affect the system, Creating monthly, weekly and daily reports and sharing them with senior management when necessary, Establishing the transition plan for weekly and monthly transitions and providing the necessary organization after commissioning, Elimination of audit findings and taking relevant preventive actions, Making interruption plans and ensuring the coordination of the relevant teams in this direction.

Planning application change requests according to their impact and urgency, Creation of monthly transition reports, Reviewing and monitoring process documents in accordance with COBIT within the framework of change management, Determination of KPIs and monthly transmission of relevant performance indicators, Following the configuration changes and reflecting the updates to the CMDB, Checking the projects for the release criteria and granting the transition eligibility, Checking that the unit test and preprod tests in change requests are successful and ensuring that the controls after the transition to the production environment are followed.

Checking the compliance of business processes with COBIT, determining the requirements accordingly and conveying improvement suggestions. Determining the issues that need to be realized by IT before internal and external audits Taking part in projects as a Quality Engineer

Making maintenance requests by developing code over COBOL, XML, HTML, Supporting analysis, design and testing needs within projects, Establishing code control points in line with the needs by negotiating with business units and ensuring that event records are resolved.