Seth Kaufman, MD, FACEP

Deliver patient and clinician-facing solutions to improve patient health for independent community healthcare system with multiple hospitals and primary care and specialty clinics. Oversee medical staff of 600+ physicians. Manage team of 100 covering Accreditation, Infection Prevention, Patient Safety, Quality and Care Management. Design and implement changes in EHR (Cerner) with engineers to support care delivery. Implement new telemedicine services for Critical Care, Psychiatry, and Neurology. Set vision for and transform NorthBay from small community system to one providing advanced care for in-person services such as robotic surgery and cardiac intervention, and virtual initiatives such as AI risk assessment tool and telemedicine visits. • Spearheaded all COVID-19 related initiatives and developed initial COVID-19 guidelines and policies with CDC as lead physician when NorthBay experienced country’s first community transmission case • Increased Leapfrog rating at main medical center from C to B and CMS rating from 2 to 3 stars—on track to achieving 4 stars • Achieved 50% decrease in C. Diff rates (2019) and 2 years of zero harm for CLABSIs by leveraging quality clinical database to build new patient care pathways—low rates were sustained during COVID-19 • Decreased readmission rates for discharged patients by 90% by developing and implementing Transition of Care clinic • Received rare award by Integrated Healthcare Association for top performance in Ambulatory Quality, Cost Measures and Patient Experience in 2020 and 2021 • Awarded Gold Plus honor from American Heart Association for innovations in stroke care following implementation of new stroke telemedicine program—recognized by U.S. News and World Report for “High Performing” in 6 specialty conditions including stroke care

With oversight of Department of Emergency Medicine, managed physician quality including peer review and participated in numerous hospital surveys including for The Joint Commission, CDPH, and American College of Surgeons. Active participant in renovation of both Emergency Departments.

Envisioned, funded, and created 4 clinic, cutting-edge urgent care chain providing in-person, mobile, and virtual services. Created care algorithms to provide comprehensive and customized patient-facing digital platform that encompassed all aspects of care including EHR, registration, post-visit survey, and related bidirectional communication. Managed clinical and non-clinical patient workflow. Designed virtual and mobile services and content for asynchronous telemedicine program. · Achieved profitability in 1 year · Earned 4.5-star patient satisfaction rating in Yelp by delivering innovative patient-focused workflows and modern aesthetic and staffing model for virtual and clinic system · Championed quality initiatives, created referral consultant relationships, and introducing new tests and equipment · Direct Urgent Care is now part of Carbon Health and model for their 80 clinics

Oversaw Emergency Department (ED), Level II Trauma Center, and Emergency Department Approved for Pediatrics (EDAP) Program with 30+ clinicians. Partnered with Nursing and Facility Director to drive physician performance as measured by ED Throughput, Quality of Care, and Door to Physician time. • Decreased Door to Physician time by 50% (40 to 20 minutes) by spearheading Provider in Triage program—Solano Gateway was leader in implementing program • Implemented ED Trauma and Pediatric program

Course Curriculum Committee member Golden Key National Honor Society recipient Genentech Foundation Research Scholarship recipient

Bachelor Degree with Distinction in Neurobiology Premedical Intern - Visions in Action, South Africa Volunteer in the Children's Hospital Oakland Emergency Department