seshathri Narayanan

seshathri Narayanan

Zonal Manager -Service @ Honda Motorcycle & Scooter India Pvt. Ltd.

About

A self motivated calm,composed person, having good communication skills,shall take up challenges enthusiastically and is always striving to be a learner with 20 years of automotive experience with a strong background in customer success management.My core strengths are critical thinking,data analytics and ability to work collaboratively with cross functional teams to achieve best results. My short term goal is to continue absorbing new skills and modern technologies to stay connected and achieve leadership role and my long term goal is to enrich my skill sets through which I wish to stand inspiration to others, looking forward to solve various obstacles coming forward towards organisation objectives. I take inspiration of leadership role from our beloved ex.president Dr.APJ.Abdul kalam for his invaluable contribution to the society with his simplicity, empathy, gratitude and profound knowledge .

Country

India

City

Bengaluru

Industry

Automotive

Skill

Team Management, CRM, Automotive, Sales, Business Development, Customer Service, Vehicles, Automobile, Automotive Aftermarket, Customer Satisfaction, Sales Operations

Experience

Honda Motorcycle & Scooter India Pvt. Ltd.

Zonal Manager -Service

Honda Motorcycle & Scooter India Pvt. Ltd.

LinkedIn
2025-9 - Present · 1 yr

Bengaluru

Handling Zonal ops for Karnataka North

Honda Motorcycle & Scooter India Pvt. Ltd.

Department Head-After sales Customer Service

Honda Motorcycle & Scooter India Pvt. Ltd.

LinkedIn
2023-5 - Present · 3 yrs 4 mos

Pune, Maharashtra, India

Responsible for regional ops for Customer care, Technical & Training Sections across west region

Honda Motorcycle & Scooter India Pvt. Ltd.

Section Manager CRM South

Honda Motorcycle & Scooter India Pvt. Ltd.

LinkedIn
2016-9 - 2023-4 · 6 yrs 8 mos

Bangalore

Handled customer care for South and East part of country ops.

Renault

Customer Care Manager

Renault

LinkedIn
2012-11 - 2016-8 · 3 yrs 10 mos

Chennai Area, India

Škoda India

Manager-Customer Service- After Sales

Škoda India

LinkedIn
2010-8 - 2012-11 · 2 yrs 4 mos

Handling customer issues for south and west region

Ford India Pvt Limited

Customer Relationship Consultant

Ford India Pvt Limited

2007-5 - 2010-10 · 3 yrs 6 mos

•Handle customer concerns reported to Ford India and close •Improve concern resolution process – 95% to be closed within 20 days •To analyze the concern stratification

TVS&SONS Limited

Buisness Development Executive

TVS&SONS Limited

2005-6 - 2007-4 · 1 yr 11 mos

Education

Manipal University Jaipur

Manipal University Jaipur

LinkedIn

Marketing

2022-5 - 2024-4 · 2 yrs

seshathri Narayanan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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