serronn emerson-cox

executive administrative assistant

About

A combination of factors make up my background including a variety of managerial and administrative titles held in the past, extensive constituent and customer service experience and an innate sense of adapting to an independent or team oriented environment, leads me to believe that I would be a prime candidate for any position within a team or office. The positions that compose my employment history have exposed me to many key facets of running and working in a healthy, prospering environment. In return it has made me knowledgeable in areas, but not limited to, retention, hiring, operations, quality customer service and management. I am a conscientious employee, with an ability to communicate with both my co-workers and clients professionally, efficiently and with a great team oriented attitude. Thus, I will prove to be an asset to your staff. I can assure you that my work experience will help me achieve all goals expected of me.

Country

united states

City

pittsburgh

Industry

political organization

Skill

constituent services, legislative relations, political campaigns, grassroots organizing, legislative research, public policy, coalitions, politics, policy analysis, political science, government, community outreach, policy, strategic communications, appropriations, real estate, title insurance, mortgage lending, government agencies, community organizing, state government, public affairs, intranet quorum, retail banking, investment banking, title searches, residential mortgages, mortgage servicing, branch banking, constituent relations, constituent communications, payroll, hr policies, human resources, employee benefits, municipal services, municipalities, municipal politics, municipal budgeting, office management, front office, grassroots

Experience

executive administrative assistant

gab

2018-8 - Present · 8 yrs 2 mos

constituent services representative

u.s. house of representatives

2007-2 - 2013-1 · 6 yrs

* 2007-2013 * PA04 covering six counties and more than 600,000 constituents. * Liaison between Federal government, Local & State interested parties; provide case management for more than 300 federal inquires. Constituent Services/Office of Congressman Jason Altmire * Handles all Social Security, Medicare and Health and Human Services issues and casework for the Congressman in the district. * Interviews Constituents to identify core issues, determines assistance needed, contacts federal agencies and processes case with the appropriate agency until there is a resolution. * Provides assistance to Senior organizations, Minority organizations as well as Local & State Community Leaders to assess their individual needs.

appraisal specialist

atm corporation of america

2006-1 - 2007-1 · 1 yr 1 mo

Managed and counseled Appraisers Nationwide, Coordinated & scheduled appraisal appointments between Homeowners and Appraisers. Reviewed appraisal reports for closings and settlements.

payroll and benefits and office clerk

city of aliquippa

2013-1 - 2018-7 · 5 yrs 7 mos

The Payroll/Office Clerk position provides clerical and secretarial support to the City Administrator. Primary work involves daily clerical/receptionist duties and direct responsibility for Payroll, Human Resources & Rental Registrations maintains. Most work is performed in accordance with standard procedures and schedules with review and assistance by the City Administrator and Finance Officer. Employee is required to be familiar with the duties of all other office employees. Special assignments or projects are made and reviewed by the City Administrator as the need arises.