Serkan ERGENE

Having 23 years of experiences, work as a system administrator of IT team; Monitoring the technological infrastructure, software and licensing, project management, governance and business processes in the Information Technologies department and service areas in order to fulfill its responsibilities. Providing IT end-user support to company employees, ensuring that end-user computers are up-to-date and secure. To manage and secure company domain servers, file sharing servers, update servers. Domain user management. Making authorizations on domain and file sharing servers. Making and monitoring authorizations for all managed servers. Installation and monitoring of ODM systems. Monitoring of virtualization, backup, e-mail, antivirus, cyber security and network systems managed by external service providers, cooperating with service providers where necessary. Main skills are ; Network Administration, VMWare ESXi, Microsoft Exchange Online and Exchange 2019 (user management operations), Domain Name System (DNS) ,Windows Server · Server Administration, Active Directory , Group Policy Management, WSUS, Dynamic Host Configuration Protocol (DHCP) · Remote Desktop Services , Backup Operations (Veeam, DELL Networker), Antivirus