Sergio Morales Zamudio

Infrastructure Analyst (IT Operations) @ SOAINT

About

Infrastructure Analyst with a strong focus on IT Operations, supporting day-to-day technical processes in production environments. I work with database-related operations (Oracle, PL/SQL, SQL), information extraction, data validation and secure transfers between servers, primarily in Linux-based environments. My responsibilities include operational case analysis, process execution, monitoring tasks and coordination with service teams to ensure continuity and accuracy of information. I am currently strengthening my infrastructure profile with foundations in Linux administration, Bash scripting, Docker and AWS, aiming to evolve toward an Infrastructure / Cloud Engineer role.

Country

Colombia

City

Bogota

Industry

Information Technology & Services

Skill

Operaciones de TI, Oracle Database, Infraestructura de TI, Gestión de incidencias, SQL, Linux, Data Analysis, Analytical Skills, Conocimientos informáticos, Microsoft Office, Microsoft Excel, Habilidades sociales, Ofimática, Trabajo en equipo, Inglés, Análisis de datos, PL/SQL

Experience

Infrastructure Analyst (IT Operations)

SOAINT

2025-7 - Present · 1 yr 3 mos

Bogotá, Distrito Capital, Colombia

-Execution of operational processes related to databases in production environments (Oracle, PL/SQL, SQL). -Data extraction, validation, and reconciliation to support customer service and operational workflows. - Secure server-to-server data transfers in Linux-based environments. - Monitoring, updating, and follow-up of operational cases and system states. - Use of automated tools and basic scripting to support repetitive operational tasks. - Collaboration with infrastructure, service, and IT support teams to ensure service continuity and data accuracy.

Aprendiz en prácticas

Claro Colombia

2024-5 - 2025-5 · 1 yr 1 mo

Bogotá, Distrito Capital, Colombia

Elaboración y mantenimiento de reportes de conciliaciones para redes móvil y residencial. Actualización diaria de transacciones, carga de errores y consultas de información en bases de datos. Uso de terminales Linux/Unix para ejecutar comandos y scripts Gestión de casos a través de plataformas especializadas para el seguimiento, resolución y escalamiento de incidencias.