serge bosc

serge bosc

client executive

About

21 years of European management experience within IT Managed Services for manufacturing industry - Various senior sales and service delivery roles – Management experiences of creating, developing and managing Processes Teams animated thru maturity levels and CI plans - Profitability management, contract execution, people management and development.

Country

switzerland

City

zurich

Industry

information technology and services

Skill

outsourcing, service delivery, managed services, it service management, itil, service management, it outsourcing, pre sales, telecommunications, management, information technology, program management, it strategy, team management, it management, pmp, change management, cloud computing, it operations, data center, system deployment, professional services, integration, project delivery, project portfolio management, transition management, business process, team leadership, vendor management, business transformation, unified communications, solution architecture, sla, leadership, networking, wan, service level agreements, it transformation, security, offshoring, enterprise architecture, resource management, infrastructure, business process improvement, incident management, governance, pmo

Experience

orange business services

project manager and team leader

orange business services

2002-4 - 2004-3 · 2 yrs
orange business services

project manager

orange business services

2000-11 - 2002-10 · 2 yrs
equant france sa

project manager

equant france sa

1999-11 - 2000-11 · 1 yr 1 mo
peugeot

it project manager

peugeot

1997-9 - 1998-9 · 1 yr 1 mo
peugeot

project manager â reseller network peugeot france

peugeot

1995-2 - 1997-8 · 2 yrs 7 mos
cegetel

engineering and deployment of in services

cegetel

1998-6 - 1999-10 · 1 yr 5 mos
atos

head of services delivery process organization for ms france

atos

2012-4 - 2013-6 · 1 yr 3 mos

Head of Services Delivery Process Organization for MS France

orange business services

head of service delivery processes for large projects europe

orange business services

2008-1 - 2012-3 · 4 yrs 3 mos

lead of services delivery teams for Outsourcing entity of contracts hosted in Europe (but France) thru a maturity-level based model

orange business services

head of program managers for central europe

orange business services

2007-1 - 2007-12 · 1 yr
orange business services

senior program manager

orange business services

2004-4 - 2006-12 · 2 yrs 9 mos
atos

account and client manager

atos

2013-1 - 2014-6 · 1 yr 6 mos
atos

client executive

atos

2017-4 - Present · 9 yrs 6 mos
atos

head of managed services switzterland

atos

2014-7 - 2017-3 · 2 yrs 9 mos

Education

engineer school it & electronic (esiea)

engineer school it & electronic (esiea)

serge bosc's Contact Information

Email

******@***.com

Phone

(**) *** ****

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