serena woodhouse

* I liaised with Associates in matters relating to the Partners role, ensuring communication links were maintained at all levels. * Diary management, including scheduling travel arrangements, obtaining Visas, currency requests and hotel accommodation to make the best possible use of the Partners time. * I assembled delay reports on a daily and weekly basis, producing a weekly report for analysis at the weekly direct reports meeting and completed expense returns. * Typed up minutes from weekly meetings and produced agendas and chased up actions with relevant managers. * I provided secretarial support when required for the Sales & Marketing Director. * Undertook project work; tenders for projects, CV’s and produced Indesign presentations. * Maintained sickness and holiday records for the team. * Central support in the department for HR and upkeep of stationery. * Filtered calls and dealt with client complaints to a satisfactory conclusion.

As office manager I structured the day to day organisation and running of projects, utilising tools such as Gantt charts, project timelines and cash flow documents on both PC and Mac soft wear. As a new up and coming company, Lynch & Leigh left me with the task of re-working and organising the management of the office layout and structure. Generally I assisted on presentational decks, speculative pitches, websites and more, creating ideas and copy for new and current clients. I was brought in to assist on briefs for then potential clients; Banana Flame (later to be entirely rebranded) and Paper Doesn’t Blush. My role varied from compiling market research projects to show the clients target audience and competitors. Preparing presentations for client and internal meetings, brainstorming visual and copy ideas with the directors.

TVC is an integrated agency with content at its heart. We work at the place where ideas, content and people come together.In the past 18 months we've delivered 100 projects in 48 cities across 30 countries. It shatters traditional marketing models of above and below-the-line and is above all a content-driven approach to communications.With offices in London and New York - We're over 60 strong and getting stronger.