serena risher

Provided administrative support for senior managers and team managers. Compiled and reported statistical data. Organized management meetings, social worker training sequences, and team events. Managed recordkeeping, including report writing and database maintenance. Compiled minutes for complex, multidisciplinary planning meetings (involving legal, probation, social services, educational psychology, mental health, and other specialists). Sharply improved compliance (from 20% to 80%) by creating spreadsheet that streamlined scheduling and case management. Troubleshot gaps in recordkeeping and accountability. Improved communications between social workers and management team. Managed complex, demanding workload. Noted for completing all duties accurately and on time.

Access to Higher Education courses provide a good foundation in the knowledge and skills required for studying at university level to ensure students are confident and well prepared when they go on to higher education. In this two year course courses were provided in chemistry, biology, English and math. Coursework included regular interval of testing of course content, report writing, establishment of IT skills and public speaking.

Conducted original research, literature review, and analysis of data for undergraduate dissertation. Received First Class Honors for dissertation, equivalent to 4.0 or A average in US.