SELÇUK CANDAŞ CIA CCSA CRMA EMBA

Organisation and Process Director @ misyon.bank

About

A total of 28 years experience in banking in which 15 years in audit and 13 years in operations and other support functions. Responsible for Access and Parameter Management, Customer Satisfaction Department, Project Management, Portal Management, Customer Documentations Management, Norm and Efficiency Management, Operations Quality and Performance Management. I have been working as a manager since 2005 and I am ambitious, open minded and hard working. Currently there are about 100 colleagues under my responsibility, 5 of them are my direct reporters. Last 10 years 12 of my colleagues have been promoted to a department head position in the current organisation. I worked for 4 due dilligence processes. I worked as a deputy head of internal audit responsible for process audits and branch audits for 11 years and I have a high level of risk assessment and management. objective is to create value to my company and being a model to my colleagues.

Country

Türkiye

City

Istanbul

Industry

Banking

Skill

Analitik Beceriler, İş Analizi, Ekip Yönetimi, Ekip Liderliği, Proje Planlama, Ekip Çalışması, Sorun Çözme, Sunum Becerileri, İletişim, Credit Risk, Banking, Financial Risk, Operational Risk, Basel II, Enterprise Risk Management, Internet Banking, Retail Banking, Credit, Trade Finance, Commercial Banking

Experience

Organisation and Process Director

misyon.bank

2025-1 - Present · 1 yr 9 mos

I'm responsible for bank's organizational structure, document management, access management, training and workflows. Also supporting the purchasement and procurement activities.

Head of Organization, Access Mgmt, Customer Satisfaction Norm and Efficiency Mgmt and Reporting

DenizBank

2020-4 - 2025-1 · 4 yrs 10 mos

Istanbul, Turkey

I have 4 direct reporters and around 90 FTE under my responsibility. Authoritzation Management, Customer Satisfaction Department, Portal Management, Customer Documentations Management, Norm and Efficiency Management, Legal Reporting

Deputy Head Of Internal Audit (Branch Audit)

DenizBank

2016-4 - 2020-4 · 4 yrs 1 mo

Istanbul, Turkey

Branch audits are his responsibilities; Manage 4 department heads and 65 staffs, totally 70 staffs included him. Directly reports to General Auditor who is at EVP level. Responsible for branch audits, risk assessment process, recommendation follow up and audit program completion. Member of several committees in the bank. Managing in an average of 400 branch audits in a year.

Deputy Head of Internal Audit (Head Office and Subsidiaries Audits)

DenizBank

2009-7 - 2016-3 · 6 yrs 9 mos

Head Office and Subsidiaries process audits are his responsibilities; Manage 3 department heads and 14 staffs, totally 17 staffs included him. Directly reports to General Auditor who is at EVP level. Responsible for process audits, both domestic and international subsidiaries audits, risk assessment process, recommendation follow up and audit program completion. Managing and planning of assurance and consultancy engagements. Member of several committees in the bank. Managing in an average of 35 process and subsidiary audits per year.

Operations Support & Business Development SVP

DenizBank

2007-10 - 2009-7 · 1 yr 10 mos

5 different departments were under his responsibilities; Operations Support and Service Management, Business Development and Process Improvement, Data Quality, Cash Management Operations and Archives. Managed 4 department heads and 39 staff, totally 44 staff included him. Directly reported to Executive Vice President of operations. Responsible for all central operation departments’ projects and their follow up and testing before the production. Bridge between Dexia Operation team and Denizbank Operation team. Preparing dashboards and measuring the efficiency of all central operation activities.