Selena Lê

1) Lead Generation & Prospecting - Identify and engage qualified B2B companies that want to build Vietnam-based teams - Conduct outbound sales via LinkedIn, email, WhatsApp, referrals, and partnerships - Build and manage a pipeline consistently with strong follow-ups and structured tracking - Focus on high-fit prospects aligned with Hyer's service model and pricing 2) Discovery, Qualification & Consultation - Run structured discovery calls to understand: - Hiring needs, job scopes, and seniority levels - Timeline, urgency, and growth plans - Budget suitability and decision-making process - English/stakeholder communication expectations - Qualify and filter out poor-fit leads early (e.g., low budget, short-term only, price-only mindset) 3) Pitching, Proposal & Closing - Present Hyer's value clearly and confidently: - Full Vietnam team solution (Recruitment + Payroll + HR + Leave + Continuity support) - Outcomes: stability, cost clarity, and operational relief - Prepare proposals and guide clients through pricing discussions - Handle objections professionally and close deals consistently 4) Internal Coordination & Client Onboarding - Work with internal operations and recruitment teams to initiate service delivery - Ensure client expectations are aligned before sourcing begins - Support smooth onboarding for new clients in early stages - Spot upsell and expansion opportunities (2nd/3rd hires, more senior roles, office support)

- Successfully initiated and closed a key B2B partnership deal, significantly contributing to the company's portfolio expansion and revenue growth - Expanded and managed relationships with strategic partners and MCNs, supporting revenue growth and long-term collaboration. - Assisted in negotiating contracts, preparing proposals, quotations, and maintaining partner documentation. - Conducted market research on digital content and entertainment trends to identify new business opportunities. - Coordinated with internal teams to resolve operational issues and ensure compliance with platform (YouTube) policies. - Monitored policy updates and translated them into practical operational guidelines. - Coordinate with internal teams and partners to resolve incidents promptly. - Tracked project progress and prepared performance and partnership reports for management

- Supported B2B sales operations, including customer outreach and account follow-up. - Conducted market research and competitor analysis to support sales planning. - Gained practical understanding of distribution-driven sales models in the food & dairy industry.