Selam Teklehaimanot

Technology-Enabled Operations and Service Strategy Officer • Drive operational excellence and sustainable growth by optimizing processes through technology-enabled business operations and performance improvement. • Lead digital transformation initiatives by developing market-relevant solutions that improve service quality, operational efficiency, and innovation adoption. • Implement strategic outsourcing models by collaborating with service providers to enhance productivity, agility, and cost-effective operations. • Develop and manage global collaboration partnerships to access advanced expertise, technical capabilities, and scalable business resources. • Coordinate cross-functional and multi-stakeholder teams to deliver high-impact results while maintaining quality standards, scalability, and strategic alignment. • Promote data-driven management, resource optimization, and continuous continuous improvement to strengthen long-term business competitiveness.

Self-Employed – Business Leadership, Operations & Inclusive Technology Innovation • Led and managed multi-business operations across transport training services, vehicle inspection services, and educational technology import activities. • Oversaw service delivery ensuring quality standards, regulatory compliance, and operational efficiency. • Promoted technology-driven innovation in driver training, introducing modernized learning approaches and simulation-based practical training. • Supported educational technology import and deployment including driving simulator integration and local-language training content development to improve accessibility. • Contributed to inclusive training opportunities, including supporting training approaches for people with disabilities to enhance mobility skill access and social inclusion. • Advanced service modernization through digital learning tools and technology-enabled training solutions. • Led business development, partnerships, and customer experience improvement initiatives. • Focused on sustainable growth, workforce development, and innovation in service delivery.

Technical Presales Engineer • Support business growth by bridging technical solutions and customer requirements through consultative presales engagement. • Analyze client needs and design tailored technology solutions that align with business objectives and operational environments. • Prepare technical presentations, product demonstrations, and proposal documentation to support informed decision-making. • Collaborate with product, engineering, and business teams to develop scalable, customer-focused solution designs. • Contribute to solution architecture validation, technical requirement analysis, and implementation feasibility assessment. • Promote value-driven technology adoption by communicating system capabilities, performance advantages, and customization options.