Sekai Seawell

Based in the Care Management office I am responsible for overseeing and carrying out the administrative duties that enable the smooth running of the office in addition to supporting the recruitment and training processes for all Support Staff. My role includes providing PA support to the Director of Care Management and the senior management team. Liaising with senior management and our IT providers to set up effective IT support and providing levels of first line IT support to the Care Management team. I have developed and implemented new administrative systems including building the administrative team up from just myself to an efficient team of 4 as the organisation has grown.

My key responsibilities as SMR Consultant enabled me to use my communication skills, versatility and willingness to learn as identified in my initial administration role, in a fee earning capacity. I became the fieldwork manager on projects, recruiting and liaising with telephone interviewers and teams of questionnaire coders. In addition I worked closely with any subcontractors who provided other services such as printing or conducting face to face surveys. I also ensured that data was complete and cleaned before analysing and reporting the findings.

While at TNT my key role was to ensure that the delivery systems were up to date and reflected the goods received by the customer.