sebastian nitulescu

* Integration, Testing and Acceptance of Applications, Services and Systems Prepare releases for specific modules/scripts, when needed Prepare/Update the related documentation of the integrated service Troubleshoot, report and resolve issues, if possible, appearing during installation, integration and acceptance phases Improve existing scripts/tools/processes or Develop new ones, according to the needs, in order to facilitate the automation/ease of installation, configuration, testing, operation, etc Cooperate with Solution Architect and other project stakeholders, to ensure the delivery plan and quality are being met Provide level 3 support for the platforms. * Linux systems (system and network parameters) * Scripting skills (shell, Python, etc.) * Network concepts: switching, load balancing, routing, firewalls * Knowledge of virtualization technologies * Monitoring solutions

* Install / configure / maintain / monitor: * Microsoft Windows Servers (2003, 2008 & 2012) / (physical & virtual) * Microsoft Windows Clients (XP, Vista, 7, 8 & 10) / (laptop, desktop & thin client) * Linux servers (physical & virtual) * Linux clients (laptop, desktop & thin client) * Storage and Back Up systems configuration and administration * Printers (physical & virtual) * L1/L2/L3 support * IT Systems supervision and maintenance: * Virtualization, Imagining, Migration, Deployments * Windows Server Administration, Active Directory, DNS, Group Policy, Domains * WAN, VPN, VLAN, AP, routers, switches * Implement Disaster Recovery Plan, Backups and Restore, High Availability solutions * Server virtualization administration, configuration and maintenance (VMware ESXi & Proxmox) * General hardware maintenance (servers, desktop, laptop, thin client, IP Phones) * Troubleshoot problems reported by users, on a daily basis * Maintaining the relationship with all IT related suppliers (Romania / France).

* 1st Level support in English / French / Romanian for contracted customers * User credentials management (account creation / deletion / password reset) * Troubleshooting: Microsoft Exchange, VPN, Ilis, Vacman, BAAN, Pointsec, Cisco Unity Express, Blackberry, IPass, networking, printers, etc. * Singe point of contact between end-users and 3rd party solutions providers (Dell, HP, IBM, Telindus, Belgacom, Orange Business Services) * Citrix ICA support for Citrix Terminal users (Active Directory, Movex and AS400 user account management) * Remote tools (SMS, Ideal Administration, Tight VNC, RDP) * Maintaining relationship between users and other 2nd Level Support Groups based on reported problems.

* Creating layouts for brochures, flyers & newsletters * Creating multimedia upon request (e.g.: movies, photography, sound and the post processing of those) * DTP tasks (online or print layouts, logo design, various templates, etc.)

* Technical support for Harman Kardon audio/video consumer products. * I was involved in the implementation of the whole project from the first day by: * On Site Data Harvesting * Solution Design, Processes and Procedures * Training Delivery * Knowledge Base Management * Local Level 2 support * Testing and reporting bugs/errors * Searching new solutions for reoccurring problems * Kept an SLA @ 90%.

* French/English support to end users * Brands supported: Thrust Master / Hercules / eCafe * Research on reoccurring problems * Create procedures for reoccurring problems * Support for hardware and software products * Support offered for: Windows / Linux OS

* 1st Level support in English / French /Romanian for contracted customers * User credentials management (account creation/deletion / password reset) * Troubleshooting: Microsoft Exchange, VPN, Ilis, Vacman, BAAN, Pointsec, Cisco Unity Express, Blackberry, IPass, networking, printers, * singe point of contact between end-users and 3rd party solutions providers (Dell, HP, IBM, Telindus, Belgacom, Orange Business Services) * Citrix ICA support for Citrix Terminal users (Active Directory, Movex and AS400 user account management) * Remote tools (SMS, Ideal Administration, Tight VNC, RDP) * maintaining relationship between users and other 2nd Level Support Groups based on reported problems.

Coordinate the process of creation and editing of the promotional brochures twice a month. In a few words I was in charge with last minute pictures for the brochures and coordinating the activities with the advertising agency in charge of the DTP work. The contract has been initially signed for four months and afterwords extended for three more months.

* searching and sorting suppliers * negotiating the contracts and the conditions with the suppliers * market and price studies * establishing the products and the prices * coordinating sales activities * creating and checking price offers. * I was the one to propose and build from scratch, with zero costs the project "Vecinii tai de cartier" (translated as "Your neighbors") consisting in an advertising magazine dedicated first as a pilot project for a small area in Bucharest. The magazine was promoting locally all the small companies offering services or products to the surrounding customers.

* Stock Management * Recruiting employees * Buyer * Market/Price studies * Contacting and signing contracts with suppliers * Establishing shelf prices * Training sales personal * Evaluating sales personal * Preparing products and prices for promotions in the catalog * Reporting to Department manager * Opening the first Hypermarket of the group in Bucharest (Cora Granitul)

* System Center 2012 Configuration Manager (on-premises) Support Engineer for EMEA French customers. * AoE: * Design and plan System Center Configuration Manager infrastructure * Manage operating system deployment (OSD) * Deploy applications and software updates * Manage compliance settings * Manage sites, clients, inventory, reports and queries * Microsoft SQL Server * Windows Server, security, and networking experience * Active Directory * Windows Server * Windows Power Shell * Windows Server 2008 R2 * Windows Server 2012 R2