mcitp sean cohelan

* Assisting New Customers with Cloud Services Account Setup * Taking ownership of strategic clients by working very closely with their administrator on behalf of their end users * Overcoming transitional technical challenges with creative solutions * Creating and maintaining documentation related to the onboarding process * Intermedia is the premier provider of cloud services to small and mid-size businesses. For more information, visit www.intermedia.net.

* Reported to the Sr. Web Manager, responsible for image/content updates, supporting product marketing launches and promotions by creating on-site graphic elements, visual designs and rolling out new website features * Upgraded the branded website and a "generic" website for reseller use with new visual design and navigational organization * Designed and produced Flash banner ads for multiple sites to support product launches and web promotions * Designed and produced weekly printed ads and developed collateral for tradeshows, including printed product pricing catalogs

* Produced collateral, tradeshow booth graphics, ads, videos, website materials and multimedia presentations in support of marketing and branding initiatives * Assisted in Marketing Communications activities at tradeshows and special events, and gathering constructive feedback onsite for a post-event report to enable continuous improvement * Hired vendors and negotiated pricing to achieve delivery goals within budget * Initiated and coordinated implementation of online system to customize content and delivery of workshop invitations to sales leads, decreasing production costs while increasing speed and quality

* Scripted, shot and edited training and educational videos for corporate clients * Created production schedules, project plans, and website structure documentation * Designed and created websites, and uploaded HTML pages to web servers * Coordinated videotaping dates with multiple executives and training instructors to reduce shooting days and production costs

* Responsible for testing and documenting all bug fixes for interactive multimedia/website projects developed for external clients. * Managed the production workflow of graphic artists and interactive designers to produce event graphics, direct mail, websites, multimedia presentations and videos * Led creative team meetings to review multiple concurrent projects, tracking each project’s milestones, identifying obstacles, and keeping account managers informed of each project’s status * Assigned creative teams to projects, hired and managed vendors as needed * Facilitated cross-departmental collaborative discussions and project wrap-up meetings to promote continuous improvement of processes, and documented best practices

* Scripted, shot and edited training and educational videos for corporate clients * Created production schedules, project plans, and website structure documentation * Designed and created websites, and uploaded HTML pages to web servers * Coordinated videotaping dates with multiple executives and training instructors to reduce shooting days and production costs