Sean Cassin

• Leads 19 Dedicated Transportation operations for Ryders Transportation Solutions customers, with financial responsibility of $38m in Dry Operating Revenue • Direct leadership development of 7 direct reports who have complete ownership of a customer accounts (148 Drivers | 12 Managers) • Optimized the company’s assets by monitoring revenue and costs through effective P&L analysis • Built and maintained customer satisfaction through problem solving, communication and relationship building by aligning with customers commercial initiatives to ensure operation meet the evolving needs of the market • Accountable for the metrics and regular customer KPI performance updates and communication to the customer • Responsible for Continuous Improvement, action planning and problem solving

• Led 10-19 various Dedicated Transportation operations for Ryders Transportation Solutions customers, with financial responsibility exceeding $44M in Annual Gross Revenue (200+ Drivers) • Direct leadership development of 4 Account Managers who have complete ownership of a customer accounts • Optimized the company’s assets by monitoring revenue and costs through effective P&L analysis • Built and maintained customer satisfaction through problem solving, communication and relationship building by aligning with customers commercial initiatives to ensure operation meet the evolving needs of the market • Accountable for the metrics and regular customer KPI performance updates and communication to the customer • Responsible for Continuous Improvement, action planning and problem solving • Identified and sold over $20 million of growth opportunities through all Ryder services offerings within current customer accounts in 2024

• Led Logistics Operations for Ryders Automotive Supply Chain Solutions Customers, OEM Customers Include: TMMGT (Guanajuato, MX), TMMMS (Blue Springs, MS), Mazda Toyota Manufacturing, USA (Huntsville, AL). • Financial responsibility of $82.3M+ in Annual Gross Revenue • Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback • Strategic Leader of a regional network of 15 Operations Professionals responsible for 330+ OTR Drivers. • Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management

• Establishes and maintains smooth operation of the 500k sq ft Distribution Center • Responsible for development of 15 Supervisors and improving functional processes within the individual departments • Maintaining a properly staffed and trained department that offers the highest levels of logistics support • Maintain a safe facility • Coordinates the investigation of injuries, accidents, and unsafe conditions • Ensures that Distribution Center procedures drive profitability by offering cost-effective solutions • Prepare, manage and benchmark Distribution Center elements of profit and loss statements ($50 million annual operating budget) • Provide development to maintain an efficient and knowledgeable work force (500+ Teammates)

• Senior leader over (8) Supervisors, (31) Hourly Teammates, and (144) Delivery Drivers • Directing the development, launch, assessment and continuous improvement activities related to specific business needs • Focused on supporting sales growth through the customer experience • Responsible for the Profit/loss and Annual Budget with a total operating expense of $23.7 million • Responsible for spearheading departmental improvements leading to increased Retention by 20% and On-time delivery by 10% • Developing Staff Supervisors in various leadership tactics and improvements of their individual professional growth • Driving key performance indicators for cost savings, and maintain efficient utilization of manpower through development and coaching leading to proper scheduling and training in order to provide the highest levels of customer service at the store level

• Ensuring flawless execution and adherence to pre-established customer critical success factors • Management of all areas of transportation to include safety, transportation, DOT regulation, compliance, P and L responsibility, distribution and customer service • Management of assigned direct reports to include employee relation issues, performance management, new employee training and development • Meet all customer KPI’s that are required. • Continue to improve and further develop customer relationships through the Toyota Business Practices. • Collaborate with customer regularly to enhance customer service. • Ensure that operating expenses are within the planned budget as it relates to resources, cost of error and other operating conditions. • Ensure that all known expenses are reported for in the financial period which the expense occurred.

• Highly focused on driver utilization which led to an annual cost savings of $480K over the Toyota Motor Manufacturing team P and L • Delivered flawless execution and adherence to pre-established customer critical success factors for the Fiat Chrysler Automotive start-up • Domicile Management Operations responsible for five domiciles in the Middle Tennessee and Kentucky Area • Accountable for the leadership of direct reports (154 Drivers and five Dispatch office staff) • Operational experience with ground transportation including DOT, OSHA and all related safety regulations • Directly responsible for Multi Account support for Toyota Motor Manufacturing and Fiat Chrysler Automotive • Responsible for attaining productivity goals and resolving customer issues • Focused on process improvement leading to improved KPI goals over an eleven month span

• Dedicated to an assigned area within an account on a short term basis with a goal to grow within my professional development • Ensured productivity and operational goals were met • Placed in a dynamic environment focused on delivering measurable improvement to the account assigned

Responsible for acting as the front line sales agent for the rental of vehicles to the Company’s current lease and commercial rental accounts as well as potential commercial rental customers and consumer household needs. Required to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills. Sales & Marketing • Handle sales and sales process for inbound calls as well as outbound solicitation • Responsible for executing the business unit's marketing plan • Maintain current accurate data within the company's marketing database • Maximize rate opportunities within the market place • Responsible for generating rental, lease and used vehicle sales leads • Maintain and expand relationships with existing customer base • Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand • Meet overall Ryder market share by successfully executing the sales and marketing initiatives Operations & Asset Mgmt • Responsible for overall profitability, operations and asset management of a rental location • Accountable for coordinating with Maintenance, Asset management, Sales and Marketing to ensure customer satisfaction • Maintain compliance with company, local, state, federal and other regulatory agencies. • Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet Customer • Drive profitable revenue growth by maintaining and growing customer relationships • Responsible for overall satisfaction for all internal and external customers • Reconcile all customer concerns, issues, disputes in order to maintain the ongoing relationship Communication • Builds constructive and effective relationship with both internal and external customers • Maintains composure when addressing stressful situations • Clearly articulates Ryder's product and service offerings

• Directed individual and team drills focusing on proper technique and athlete safety • Performed multiple player evaluations to ensure players utilized their individual strengths and skills to be successful at the appropriate position and create the best opportunity for increased participation during each game • Developed strong working relationships with the players and coaching staff to ensure we were creating an effective, enjoyable and successful program • Participated in a team-wide Sports Leader Program to cultivate a positive representation of the student-athlete in the local community • Facilitated Team fundraising program that raised over $40,000 • 2013 DuPage Valley Conference Championship

Applied understanding of the learning needs of students and aided in development and implementation of projects designed to achieve positive results in individuals and groups. Work one-on-one with a nonverbal student with intellectual disabilities; as well as with classroom groups of 8-10 students with multiple intellectual and physical disabilities. Assisting in their understanding of Mathematics, Literacy, Occupational Therapy, Vocational Skills and Physical Education based on the individual needs of each student. • Implemented Communication Devices to ensure that technical activities and support meet state regulations and national standards • Participated in training and monitoring processes that assist with delivery and implementation of teacher’s lesson plans, curriculum and assessment • Provide support and academic assistance for student with assignment completion • Created supplemental learning materials to enhance students learning • Role model respectful and responsible behavior and conduct • Created a fun and safe learning environment, using goals and rewards to encourage correct behavior

• Supervised sport specific training and monitoring of athletes’ safety during practice and competitions by giving them opportunities to develop strong positive bonds with physical fitness • Created strong relationships with other Athletes and Volunteer Coaches outside of the classroom setting

VICE PRESIDENT (EXECUTIVE BOARD MEMBER) SECRETARY (EXECUTIVE BOARD MEMBER) ALUMNI SECRETARY (EXECUTIVE BOARD MEMBER) NEW MEMBER EDUCATOR • Directed a fraternal organization of over forty members • Developed and implemented new policies, processes and recruitment strategies • Liaison between fraternity and University officials; communicated regularly with the Chapter President and Executive board members about the Chapters Budget, event management, recruitment, fundraising, and alumni support • Represented the Beta Sigma Chapter at the annual Sigma Pi Mid-Year Leadership Conference