
Serda E.
Chief Communications and External Affairs Officer @ North York General Hospital
About
With over two decades of strategic leadership in brand management and communications, I am passionate about driving innovation and shaping compelling narratives that define market leadership. As the VP of Brand Strategy at Mastercard, I orchestrate brand narratives and lead initiatives to ensure our brand remains a global leader in the ever-evolving landscape of business. My role extends beyond traditional brand management, encompassing the integration of AI technologies to drive innovation and enhance brand impact. I am dedicated to crafting brand strategies that resonate with diverse audiences and foster strategic partnerships that propel our brand forward. Throughout my career, I have spearheaded transformative initiatives, from architecting comprehensive outreach strategies for global merchants to leading organizational change initiatives that foster a culture of collaboration and excellence. I thrive on uncovering insights and driving brand innovation, ensuring our brand remains agile and adaptable in a rapidly changing marketplace. In addition to my strategic vision, I am a strong advocate for inclusivity and social impact. I believe in leveraging our brand influence to drive positive change and support initiatives that align with our values, from sustainability efforts to initiatives promoting diversity and inclusion. As we navigate the digital age and embrace the opportunities presented by AI, I am committed to leading our brand into the future, harnessing the power of technology to deliver meaningful brand experiences and drive sustained business growth.
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United States
Financial Services
Media Relations, Issues Management, Event Planning, Writing, Communications Planning, Research, Delivering Results, Strategic Communications, Public Relations, Speech Writing, Reputation Management, Corporate Communications, Social Media, Marketing Communications, Government Relations, Press Releases, Event Management, Communications Strategy, Internal Communications, Editing
Experience

Chief of Staff to the President & Inclusion Lead, North America
Mastercard

Team Lead, Communications and Issues Management, Vancouver Olympics 2010
Worked with VANOC officials to create ways to put the focus on the Province of Ontario during the Games through marketing, advertising and communication opportunities.

Senior Communications Advisor & Advance Lead
Office of the Premier of Ontario
Worked with political and ministry officials to create meaningful ways to communicate key government initiatives with the public, stakeholders, influencers and media.
Serda E.'s Contact Information
Phone
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