Serdar DUNDAR

• Leading the IT strategy and digital transformation initiatives for a major aviation MRO organization, ensuring alignment with business goals and regulatory compliance. • Oversee day-to-day IT operations, managing a team of 16 professionals and managing 1000+ users. • Implementing and maintaining mission-critical systems such as MRO ERP, maintenance tracking, aircraft records management, and supply chain (from an IT perspective) solutions. • Collaborating with cross-functional teams—including Engineering, Operations, and Quality / Safety—to optimize maintenance processes and drive operational efficiency through technology. • Ensure cybersecurity and data protection measures to safeguard sensitive aircraft and customer data. • Negotiate contracts and manage relationships with technology vendors and service providers. • Develop IT policies, procedures, and training programs to enhance system adoption and compliance with regulatory bodies (e.g., EASA, FAA). • Analyze and report key IT performance metrics to executive leadership, enabling data-driven decision-making. • Managing Direct disaster recovery planning and business continuity initiatives to ensure minimal downtime and resilient operations.

• Leading the development and execution of a strategic IT plan that aligning with the company’s business goals. • Working with senior stakeholders to identify and implement IT solutions that support construction project delivery, financial management, customer relationship management, and CRM and Sales operations. • Staying abreast and implementing of new technologies that may be beneficial to the company’s operations and competitive position. • Overseeing the maintenance and enhancement of information systems that support enterprise-wide operations. • Ensuring system security by establishing and monitoring protocols that safeguard the company from cyber threats. • Directing the planning and implementation of enterprise IT system projects from conception through completion. • Developing and manage the IT budget, ensuring that resources are appropriately allocated and operating within financial constraints. Evaluating and implementing cost-saving initiatives without compromising service or quality.

Led the Enterprise Applications team, encompassing SAP-eBA-EBYS, High-Performance Computing (HPC) cluster support, Storage & Server, Network and Security, PLM Support, and IT Help Desk teams. Also responsible for planning and defining budgets for IT infrastructure and over 30 engineering applications • Provided expert support and consultancy for Advanced Computing solutions, including HPC clusters, storage, and networking environments. Established a robust technical infrastructure for CAD applications and visualization on the PLM system, ensuring seamless operations and swift delivery of corporate Data Science and Data Analytics platform solutions. Technologies include Altair Pbs, HyperWorks, Catia, 3D Experience PLM, Ansys, StarCCM+, Converge, Abaqus, AVL, SolidEdge, Taiterm, Mathlab, and TurboDesign Page 3 of 5 • Oversaw and managed the software use and budgeting of engineering applications valued at approximately €3.5 million, utilized by 300 engineers, with detailed monitoring down to 15-minute intervals. Conducted monthly performance and budget reviews in coordination with relevant departments. • Ensured alignment of IT solutions and application developments with MSB security regulations and Group IT's vision, principles, architecture, and standards. • Executed a comprehensive digital transformation strategy to foster organizational growth and enhance operational efficiency. • Collaborated with cross-functional teams to develop a digitalization roadmap, detailing key initiatives and milestones. • Employed Agile methodologies to effectively manage project scope, schedules, and resources. • Maintained and implemented Business Continuity Planning (BCP) and Disaster Recovery (DR) plans to ensure organizational resilience.

Developed and executed the comprehensive short- and long-term strategic plans and priorities for AUM & ACM's Information Technology functions. • Provided leadership in the creation and implementation of AUM & ACM's IT programs, driving technological advancement and alignment with organizational objectives. • Planned and oversaw the overall design, development, implementation, and maintenance of the AUM & ACM infrastructure, applications, and ERP servers within a highly complex environment. • Managed daily operations of the IT Services Department, including recruitment, training, and leadership of staff responsible for end-user support, networking, classroom technology, telecommunications, and other IT services. • Established IT goals, operational policies, and procedures to support AUM/ACM's mission through an integrated technology infrastructure. • Directed the development and management of the ITS budget, ensuring expenditures align with financial targets and initiating corrective actions as necessary. • Assessed the usage of current technologies and partnerships with university departments, as well as explored emerging technologies to enhance efficiency, standardize operations, and reduce costs.

• Planning and building IT Infrastructure of new Green Campus© in Tuzla coast. Planning and implementing transition project of VMware VDI. • Managing over 3000 clients of VDI network with 5 employees. • Designing and implementing of "World`s First Virtualized Simulator Complex". This is the first and the biggest simulator project in the world. • University of Piri Reis in Turkey transitioned from a costly, manual PC-based system to a virtualized desktop infrastructure to improve efficiency and support its growing student body. Specializing in various academic fields and marine officer training, the University needed an adaptable solution for managing 65 diverse applications. They chose VMware and Dell Wyse zero clients for their user-friendliness and strong support. Business Need Enhance desktop infrastructure efficiency amid growing student numbers. Solution Implemented a virtualized desktop infrastructure with Dell Wyse zero clients. Benefits Saved U.S.$280,000 annually on electricity Supported a 400% increase in endpoints efficiently Reduced simulator issue resolution time by 97% Enabled rapid desktop deployment Facilitated student growth This change boosted IT efficiency and reduced costs, aligning with the university's expansion goals.

Led the daily operations of an educational facility, ensuring all processes and activities ran smoothly and efficiently to support academic goals and student success Leonardo e-learning project (E-GMDSS) • Designed specialized interfaces to effectively manage automated bridge and engine propulsion systems, improving operational efficiency and user experience • Managed project development and served as a key liaison for various EU Leonardo Projects, facilitating cross-border collaboration and innovative educational solutions. Oversaw all IT operations within the institute, ensuring a secure, efficient, and reliable technology infrastructure that supports both administrative and educational functions.

•Network Operations Leadership: Spearheaded the planning and management of all LAN and WAN operations for Turkcell's expansive network, which spans the entire country. This involved ensuring that the network infrastructure remained robust and reliable to support Turkcell’s position as Turkey's largest telecom operator. • Strategic Reporting: Maintained direct reporting lines with the Chief Information Officer (CIO), delivering strategic insights and operational reports to aid in decision-making processes and enhance overall network performance. • Outsource Management: Led a large team of outsourced IT support engineers and technicians, ensuring optimal coordination and performance. This involved setting clear performance targets, conducting regular reviews, and implementing best practices to enhance service delivery and network reliability. • Commitment to Uptime: Ensured continuous online connectivity across Turkey, striving to provide 24/7 service to Turkcell's 20 million customers. This commitment to excellence underscored Turkcell's reputation as the country's pioneering and largest cellular operator. • Technological Development: Directed the development of cutting-edge internet platforms and search engine applications. This initiative aimed to improve user experience, expand service offerings, and strengthen Turkcell’s competitive edge in the fast-evolving telecom market.

• Managing whole IT operations in Factory. Administrating 3 Novell Netware servers & Oracle installed Unix server. Management of 2 engineers and 8 technicians. Responsible for Data Storage and Management System

Managing students' servers, staff servers and 1 mail (unix) server. Responsible for whole IT Network infrastructure in the University. In 1998 the University was moved to the new campus. We built a new ATM network infrastructure for university.