Sanket D.

At Tata AIA, I lead the partner technology, solutions, and enterprise architecture, focused on building a modern, agile, and scalable architecture that powers customer-centric insurance experiences. We have transitioned to a cloud-first, API-led, and AI-augmented ecosystem to accelerate innovation, reduce friction, and enhance operational agility. Our strategy balances micro services-based hybrid cloud flexibility with compliance, cost governance, and vendor risk mitigation Key achievements: 1. Redefined customer experience and sales journey for over 100K+ internal and partner employees with OCR, e-KYC, voice bots, and smart AI document processing, resulting in 3X faster issuance and 50% improvement in first-time right. 2. Launch of industry's first in-house distribution super app, enabling all the distribution-led transactions across all Banca, Broca, Proprietary, and emerging channels 3. Led the system rationalization program with a defined technology architecture vision. Impact system rationalization by 80% 4. Designed industry-first 3-click journeys for pre-approved campaign-based customers 5. Implemented innovative Gen-AI-based pre-screening bot in 11 (identity, liveliness, and speech-to-text) languages with a 90% success rate in 60K+ interactions. As we prepare for the next wave of innovation, we are focused on building responsible, explainable, and human-centric AI, expanding its use in recruitment, training, sales enablement, and operations.

Key Work Areas: • Initiated and implemented revised Retail and Insurance Business strategy for VWFS India in 2020 • Mentored project team of 50+ people in critical organizational projects • Investment (Mergers and Acquisition) in Fintech of $ 13 MN • Managed yearly budget of more than $ 1.3 MN per year with organization wide resources in multiple largescale projects

Responsible for leading multiple projects and ensuring successful project delivery

• Steered the setting up function and operationalization of function in May 2016 • Successfully conceptualized and implemented dealer pay out elements at PAN India level • Achieved increase in Insurance business penetration by 15% and retail business penetration by 4%

Responsible for initial setup of department and further making it operational.

Successfully implemented business intelligence and datawarehouse project involving more than 50 direct stakeholders and impacting 8 departments

Volkswagen Finance Pvt. Ltd. (VWFPL) India entered into a strategic alliance with Kuwy Technology Service Pvt Ltd. by picking up a 25% equity stake in the latter, and my role is of Investor Director in Kuwy. The role was to oversee and steer company to meet the defined common objectives. During my tenure, KUWY scaled new heights in business and financial performance (300% growth in volumes and revenues, equivalent growth in acquisition channels, 100% growth in employee strength), 2 rounds of investment, 2 critical projects and now is well positioned to take a big LEAP in journey of automotive fintech financing space.

Handled and delivered various projects at Standard Bank in role of Senior Project Manager and Business Consultant. Few critical projects were: Implementation of automated credit application scoring application in four African countries (Uganda, Botwsawa, Zambia and Namibia). Handled Core Banking Transformation project at Standard Bank, I and my team, were responsible for delivering the target state conceptual designs and processes based on Banks’ vision and strategy.

Involved in transformation project of auto-ancillary manufacturing firm. This project involved strategy development and implementation in areas of people and processes so as to assist in achieving company's growth and profitability targets. Awarded the ‘Associate of the Year’ in Nihilent for delivering this project

• Oversaw 6 production releases • Gained experience in coding of JAVA, Unix Scripting, XML and Oracle Database using PL/SQL • Awarded “Star Award” at Cognizant Technology Solutions in 2007

Completed one year blended Senior Management Program. Covered modules of general management - Strategy, Economics, Accounting, Information Systems, Operations and supply management, Marketing, Organization Behavior, Finance, Negotiation and Law, Finance Management, Human Resource Management, Ethics, Corporate Governance and a Capstone project. Includes solving 100+ case studies, 120 sessions and effort of more than 800+ hours within 1 year.