Aysel Saganai

• Managed direct procurement aligned with MRP, ensuring cost efficiency and timely delivery • Evaluated and managed suppliers (MOQ, lead times, performance) to maintain quality and reliability • Negotiated contracts and commercial terms • Processed and managed Purchase Orders in NAVision, ensuring accuracy and on-time fulfillment • Conducted strategic sourcing, selecting compliant suppliers and verifying required documentation and certifications • Led import operations, coordinating with customs agents to ensure clearance and regulatory compliance • Managed international logistics (air, sea, road) under EXW, DAP, and CIF Incoterms, optimizing cost and delivery timelines • Generated UIT codes in compliance with regulations • Oversaw end-to-end supply chain flow, from supplier dispatch to regional warehouses and 200 retail points, optimizing stock levels, costs, and delivery performance

• Managed procurement of equipment, fodder, supplies, and services • Built and maintained strong client relationships, ensuring regular communication and high retention • Developed and executed account plans to support client satisfaction, growth, and retention • Identified cross-selling and upselling opportunities in collaboration with sales teams • Prepared forecasts and reports on account performance, tracking key metrics and trends • Monitored service quality and SLA compliance, implementing improvements to maintain client satisfaction • Drafted documents, reports, procedures, and business proposals • Coordinated cross-functional input and ensured timely follow-up actions • Supported recruitment, basic accounting, and logistics operations • Managed relationships with local authorities, suppliers, vendors, and customers

• Planned and executed content marketing strategies to increase brand awareness and audience engagement (text, image, video) aligned with brand identity • Managed and maintained social media accounts (Facebook, Instagram, Twitter, Pinterest), ensuring consistent branding and messaging • Engaged with audience through comments, messages, and interactions to build community and improve user experience

• Achieved 3,200+ global customers; increased repeat customer rate • Designed and developed a range of leather products • Sourced suppliers and materials and placed orders, ensuring continuous stock availability for production • Managed end-to-end e-commerce operations (product listings, pricing, inventory) • Produced product photography and edited images for consistent brand presentation • Handled customer communication across email, social media, and chat, building strong relationships • Planned and executed digital marketing campaigns (social media, email) to drive sales and grow customer base

• Wrote and translated pattern instructions in Turkish and English

• Establish and strengthen connections, collaboration, and trust with European business partners; • Support the activity of the import department; • Forecast and track sales trends, analyze the collected data; • Develop and update a database of the most significant Merbau flooring factories in Indonesia and Malaysia; • Establish contacts, negotiate price & terms with the eloquent factories; • Visit the factories in Indonesia for setting samples and to make sure that special demands would be met (i.e. quality, quantity, delivery time, etc); • Attract new Turkish buyers for the Indonesian wooden flooring;

• Initiated and developed relationships with key suppliers and Merbau flooring manufacturers in Malaysia and Indonesia; negotiated pricing and terms • Secured mutually beneficial agreements, balancing competitive pricing, quality standards, and strong supplier relationships • Implemented effective communication processes with suppliers, improving delivery performance and reducing lead times • Developed and maintained a market database for the Turkish flooring sector; generated reports to support import decisions • Prepared presentation materials and reviewed documents for accuracy and consistency

• Greeted and directed visitors; issued security badges • Answered, screened, and routed incoming calls, providing information as needed • Managed mail, deliveries, and courier services • Scheduled and maintained meetings and appointment calendars • Provided general administrative and secretarial support