Scott O'Brien

Building our GTM motion to scale our sales and account management teams across North America.

- Responsible for leading all customer-facing teams and revenue functions - business development, sales, client success, on-site operations and support - Driving GTM Strategy and building out customer journey - 2025 60% YoY New Business Revenue Growth increasing focus on enterprise customer growth - Reporting directly to the CEO and the board

- Leading the sales, partnerships and customer success teams to manage all revenue functions reporting directly to the CEO. - Built out SDR outbound sales engine developing playbook, hiring team, and executing processes. - 2024 77% YoY Revenue Growth

- Developed outbound sales cadence, sales playbook, and GTM strategy to achieve 120% of 2023 Target - Responsible for revenue growth globally to bring our marketing and CRM platform for events to market. - Building our integration partner channel to expand our ticketing data capabilities - Managing 8 outbound sales reps globally to achieve revenue targets

- Managing all revenue GTM teams spanning outbound and inbound SDR, Account Executive, Account Management, Sales Operations, Payments, Hardware, and Mid-Market. - Building out account management team focused on expanding the existing customer base. - Growing enterprise solutions team to serve mid-market customers and focus on growing professional services across customer base. - Driving BDR and field sales growth by building out a team, designing sales process and implementing field sales model with BDR's to achieve targets.

- Leading teams of 60+ team members for sales development, business development, outbound prospecting, sales operations, hardware operations, and payment operations - Leading pricing update and payments product launch projects in the APAC market with key stakeholders - Collaboration across all departments of global teams to execute APAC GTM strategy

- Continued growth across all sales functions - Implemented new bundle pricing structure to increase acquisition and better compete with new entrants in the market - Implemented Pandadoc as an integrated quoting tool to improve revenue forecasting and quote design

- Grew team from 8 to 26 spreading across four different teams across multiple regions - SDR, Account Executives, Sales Operations and Payments - Responsible for all new business revenue across the business including hardware sales of $2M+ per year, $1.4M ARR and over 3K new customers per year. - Collaborate with marketing, partnerships, and account management team to conduct initiatives across the business. Teams: Sales Development, Business Development, and Sales Operations

Acquired by Lightspeed in October, 2019 - https://www.lightspeedhq.com.au/blog/sydney-to-new-york-stock-exchange/ - Led the sales team growing from 3 to 8 over the course of 11 months showing a month-on-month growth of 200% in site acquisition, 220% in monthly recurring revenue, and 350% in hardware sales volume. - Developed and documented sales processes for prospecting, qualifying, quoting, and converting for the company to acquire new customers. - Implemented a new business development strategy to reconnect with previously lost customers and generate new business referrals from existing customers. - Deployed and maintained sales tools: Salesforce CRM, Outreach.io, Intercom.io, Quotient, and Aircall. Acquired by Lightspeed in October 2019: https://www.prnewswire.com/news-releases/lightspeed-pos-inc-announces-the-acquisition-of-kounta-300941698.html

- Drove Specialist revenue growth, implementation capabilities, and strengthening enterprise customer capabilities - Recruited, trained and onboarded all new Specialists - Partnered with key integration partners and developed marketing launch assets - Liased with engineering to discuss API integration queries and provide documentation to integration partners

- Highest producer in AU achieving 145% of Quota - Handled Sales, Customer Success and Support for US customers - Provided product market research to ANZ product team - Developed partnerships with Apple, CDW, World Pay, Moneris and Cayan - Traveled the southern US to present to hospitality business owners at Apple stores as the recommended POS for their App Spotlight program

Providing consulting services in sales leadership, GTM strategy, payments solutions and point-of-sale markets.

Started a payments company on a mission to help small business owners cost-effectively accept all forms of payments within the local community.

Music events promoter and ambassador for college-based concerts and events

Dual concentration in Finance and Entrepreneurship

Responsibilities Include: - Determined the optimal asset allocation for the portfolio. - Tracked macroeconomic factors affecting daily market movements. - Produced and present an equity analysis report on a specific company.