Scott Woodrow

Provided leadership and motivation to team members to increase productivity and efficiency within the store. Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds. Interviewed and hired prospective employees according to team needs. Solved problems and resolved conflicts for team members and customers. Oversaw day-to-day store operations to foster efficient and profitable operations. Mentored new employees on store policies and procedures while providing guidance and support in their roles.

Managed inventory control, cash control and store opening and closing procedures. Managed 200 store employees successfully in a fast-paced environment through proactive communication and positive feedback. Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage by 200bsp through excellent customer service and adherence to standard practices. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Rotated merchandise and displays to feature new products and promotions. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness. Delivered positive results by controlling monthly operations budget and limiting financial discrepancies. Developed a management team that delivered a positive trend in EBITDA. Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments. Reduced the fresh losses by 1.5% in 1 year. Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives. Utilized strong customer service skills to ensure positive experience for members and guests.p Demonstrated ability to effectively manage day-to-day operations of club, including staff supervision and budgeting.

Identified opportunities to improve business process flows and overall departmental productivity. Hired and managed 9 Regional Managers to maximize productivity while training staff on best practices and protocols. Established performance goals for department and provided methods for reaching milestones. Increased company growth by 10% through collaboration with sales and marketing departments. Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas. Created and made appropriate documentation for annual budgets and senior leadership goals. Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits. Initiated on-time, under-budget project management to optimize performance. Mitigated financial discrepancies by managing budget and controllable operations. Resolved issues and recommended actions based on production and compliance reports. Drove short-term and advanced promotional planning processes. Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities. Reduced our overall MOD rate from 4.1 down to 1.02. Worked with COO to create long-term tactical plan to grow business. Liaised with COO to expand existing asset classes and develop capabilities with new asset classes. Created policies and procedures to improve operational efficiencies while ensuring compliance with applicable laws and regulations. Led cross-functional teams in problem solving efforts when required.

Managed inventory control, cash control, expense control, and store opening and closing procedures.

District Manager

Coached Store Managers in product specifications, sales incentives and selling techniques, significantly increasing the overall store margin between 150bsp to 250bsp pending the categories by driving customer satisfaction ratings. Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales and margin results. Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems. Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships. Aligned database systems with district goals by automating processes and eliminating preventable errors. Grew YOY sales 8.5% by consistently meeting and exceeding quotas. Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets. Provided leadership guidance to store managers on how to best run their respective stores while meeting corporate goals. Analyzed sales data from all stores within the district to identify trends and opportunities for improvement. Conducted regular meetings with store managers to ensure compliance with corporate policies, procedures and standards.