Scott M.

Oversee supply chain operations, enhancing efficiency and service quality. Implement strategic initiatives for inventory management and logistics optimization. Foster cross-functional collaboration to drive compliance and operational excellence. Lead training programs to develop team skills in supply chain management. Monitor budgetary compliance, ensuring financial objectives are met.

• Handle assigned local and/or remote staff, including mentoring and training, resolving issues/problems and ensuring staff matches the requirements of the client's service levels • Serve as a development and educational resource for team members; provide opportunities for team members so they can continue to grow, develop and earn recognition • Set defined expectations for performance and ensure team members achieve or exceed those expectations • Create an enjoyable work environment that is conducive to effective creative thinking

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines • Delegating tasks on the project to employees best positioned to complete them • Making effective decisions when presented with multiple options for how to progress with the project • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy • Communicating with executives or the board to keep the project aligned with their goals • Performing quality control on the project throughout development to maintain the standards expected

• Managed all aspects of household operations including budgeting, scheduling, logistics, and conflict resolution with a focus on stability, growth, and well-being. • Developed and implemented daily routines and long-term planning strategies to support educational, developmental, and extracurricular goals for children. • Maintained and tracked household budgets, reducing unnecessary expenses and ensuring financial responsibility across multiple categories. • Coordinated appointments, transportation, and activities for multiple family members, demonstrating strong multitasking and time management skills. • Acted as primary caregiver and emotional support system, fostering a nurturing environment with a focus on patience, empathy, and communication. • Handled home maintenance, vendor selection, and service scheduling—ensuring operational efficiency and cost-effective upkeep. • Adapted quickly to changing family needs and priorities, consistently demonstrating resilience, flexibility, and resourcefulness. • Facilitated remote learning and enrichment during school closures, acting as an educational liaison and tech support to ensure learning continuity. • Supported partner’s professional goals by managing home front responsibilities, showcasing strong teamwork and long-term strategic planning.

Serves as a Champion for FXG’s Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Plans, organizes, staffs, directs and controls the day-to-day operations of the P&D department Manages the company’s contractual relationships with ISPs, including conducting and documenting business/ISP discussions, conducting forums and ensuring the company’s compliance with the applicable agreement. Advises senior management on decisions to initiate and/or terminate operating agreements Ensures compliance with Company policy, DOT, OSHA, federal, state and local regulations Communicates and discusses contractual changes and issues with Authorized Officers or Business Contacts of Independent Service Providers. Holds ISPs accountable to the terms and conditions of the applicable agreement Accompanies sales professionals on local account visits; addresses any customer issues and assists in the sales process of on-boarding new accounts Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters Participates in the development of and responsible for administering company safety strategies and programs.

Plans, organizes, staffs, directs and controls the day-to-day operations of the Station, including both sorts (Inbound and Outbound) Ability to engage and inspire a shared vision with my Operations managers to empower and motivate the Inbound and Outbound teams Responsible for managing and assigning employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results  Leads daily employee and/or planning meetings with managers to ensure workforce communication and understanding of operational updates and daily goals Investigates, resolves and/or escalates customer service issues, as appropriate. Ensures facility-wide service goals are met Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies and procedures Operations Manager’s responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation of Operations Managers, discipline, addressing employee concerns and total staff productivity.

Oversees the implementation and training of all preload policies, procedures and operational updates.  Serves as a knowledge expert to educate station management on all proper preload policies, practices and procedures while ensuring that district objectives are met.  Conducts training to the appropriate station personnel on preload engineering principles including preload management techniques.   Collaborates with the appropriate station personnel and the vision team to discuss operation strategies.  Conducts follow-up with the appropriate station personnel to ensure enforcement of and adherence to FXG safety policies, practices and procedures.  Participates in meetings with district staff including District Managing Director to address preload engineering updates and concerns along with any additional operation related measurements.  Supports Quality Action Teams via Quality Driven Management process.  Assists in station expansion and relocation.   Member of the DELV FY16 DCRT Team and the DELV DQC

Plans, organizes, staffs, directs and controls the day-to-day operations of the Station, including both sorts (Inbound and Outbound) Ability to engage and inspire a shared vision with my Operations managers to empower and motivate the Inbound and Outbound teams Responsible for managing and assigning employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results  Leads daily employee and/or planning meetings with managers to ensure workforce communication and understanding of operational updates and daily goals Investigates, resolves and/or escalates customer service issues, as appropriate. Ensures facility-wide service goals are met Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies and procedures Operations Manager’s responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation of Operations Managers, discipline, addressing employee concerns and total staff productivity

Plans, organizes, staffs, directs and controls the day-to-day operations of the Station, including both sorts (Inbound and Outbound) Ability to engage and inspire a shared vision with my Operations managers to empower and motivate the Inbound and Outbound teams Responsible for managing and assigning employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results  Leads daily employee and/or planning meetings with managers to ensure workforce communication and understanding of operational updates and daily goals

Interacts daily with contractors, drivers, and temporary drivers in regards to pickup and delivery related issues. Interacts daily with P&D/Preload Terminal Management to ensure that P&D’s plan is implemented. Monitored metrics and adjusted processes to meet requirements. Work independently or with other managers or clerks to perform tasks. Facilitator of the station’s Safety Committee and multiple Quality Action Teams. Ability to make independent decisions. 

Dedicated to providing the best service to our customers. Responsible for moving trailers and trucks around the yard.